A client came to our session recently, looking a little defeated.
She said she was feeling guilty — guilty for not doing enough in her business since our last session.
She said, “It feels like I’ve just been playing catch-up.”
Then she rattled off what the past few months had looked like:
She got married.
Found out she was pregnant.
Lost the baby.
Started adjusting her mental health meds.
Took on a part-time job to pay down wedding debt.
And that was on top of all the usual “life stuff” we all manage — family, house, errands, obligations.
Still, she said, “My brain keeps telling me that if I just put more time into my business, everything else will get better.”
Then she started listing all the things her brain claimed would “be fixed” if she could just hustle harder.
That’s when I had to stop her.
“Your brain is lying to you,” I said.
There’s a subtle but powerful difference between feeling like you’re behind and actually being behind.
In her case, it wasn’t perception — it was reality.
She’d experienced a cascade of major life changes that completely derailed her rhythm.
No amount of mindset work can erase that truth, and pretending otherwise only adds pressure to an already overloaded system.
So first, we named it.
“You really are playing catch-up,” I told her.
“Your business has taken a backseat to some major life events, and that’s not failure — that’s doing what you can as you are able.”
When we try to bulldoze through those moments, we ignore the natural capacity shifts that life demands. You can’t hold the same pace when your body, mind, and emotions are in flux.
You’re not broken; you’re recalibrating.
That reframe alone softened her whole body. She exhaled — like she finally had permission to stop fighting reality.
Then we tackled the next lie:
The one that says if you just put in more time, everything will get better.
This is the lie our culture rewards — the “just work harder” myth.
It’s baked into entrepreneurship and productivity culture.
But here’s the truth: You don’t know that more effort will fix anything.
You can’t be sure that spending another five, ten, or fifteen hours a week on your business will repair what feels off in your life. That’s an assumption your brain is presenting as fact because it’s trying to regain a sense of control.
Brains love control. They crave certainty. So much so, that they'll go about making up stories that feel like facts. There's research on something called Intolerance of Uncertainty that indicates our brains will go out of the way to avoid any form of uncertainty. Some groups of people have higher IU than others.
So, when uncertainty (chaos) increases, people with higher IU are more likely to experience emotional distress, engage in worry, and seek mental “structures” to reduce ambiguity.
Essentially, your brain tries to make order out of chaos when there may not be any order to find!
One study found that greater perceived control over stressors on a given day predicted higher odds of resolving those stressors later. That suggests that your brain’s craving for control isn’t just psychological fluff - it connects to how effectively you navigate challenges.
So when your life feels chaotic (especially if you have high IU), your mind may start constructing tidy equations:
“If I just do X, Y will improve.”
“If I work harder, I’ll feel better.”
“If I push now, I’ll finally catch up.”
Except… those equations aren't always accurate and rarely hold up in real life.
Instead of arguing with her brain, I invited her to run an experiment.
I said, “Let’s test your brain’s hypothesis.”
Here’s how we designed it:
The goal wasn’t to do more.
The goal was to gather evidence — to prove or disprove her brain’s theory.
That experiment gave her something she hadn’t had in weeks: agency.
Instead of spinning in guilt and overwhelm, she had a structure for clarity. A real, effective structure that wasn't based on some illusion in her mind.
She could now see herself as a scientist studying her own capacity, not a failure scrambling to “catch up.”
Once she stopped trying to fix everything through effort, we turned to the practical side.
She’d taken that part-time job to help pay down debt from the wedding. It made sense — but it also ate into her time and energy.
So we reframed that too.
I invited her to do that math and know when her extra income would pay off the debt completely.
We called it her Freedom Date.
From that moment on, every dollar she earned wasn’t just money.
It was pay toward freedom.
That one change transformed how she viewed her part-time work.
It wasn’t a punishment for falling behind; it was a strategic bridge to the next chapter of her life and work.
If you’re a business owner — especially one juggling multiple roles, responsibilities, and emotional realities — you’ve probably heard your brain whisper the same lies:
“You should be further along.”
“If you just worked harder, you’d feel better.”
“Other people are doing more.”And you’ve probably believed them, at least a little.
But your brain isn’t always a reliable narrator.
It’s wired for efficiency, not accuracy.
When life feels overwhelming, your mind will default to the simplest-seeming solution: do more.
Yet sustainable growth doesn’t come from doing more; it comes from designing your business around your actual capacity, not your idealized one.
It comes from testing what’s true, not assuming it.
That’s what capacity-aligned business design is really about: creating evidence-based clarity around what works for you, in this season of life, with the energy and resources you actually have.
If your brain has been telling you that “more” is the answer, try this instead:
Run your own experiment.
You might discover that less effort leads to more stability, that structure brings freedom, and that your business doesn’t grow when you push harder — it grows when you design for your truth.
Because sometimes the most productive thing you can do is stop believing everything your brain tells you.
Doors to my latest workshop will open soon. Conditions For Success: The 7 Domains That Shape Sustainable Growth is free for all Rising Tide members. Not a member? That's also free (for now). Get signed up and be the first to learn more!
I'm not one for social commentary or deep philosophical discussions, so consider this the "light version" of any meaningful conversation about the nexus of technology and society. This isn't a commentary about technology, though. It's more about what's unwittingly happened to people as we've become more "connected" to the world.
The Industrial Age gave us cookie-cutter, assembly line techniques for being efficient and crafting a uniformly effective offering.
That's awesome in a survival-based world, where cranking out quality stuff in quantity is important.
But that's not the world we live in anymore. On the whole, we are wealthier and healthier than we've ever been as human beings. Yes. there are exceptions to the rule, but most of those folks aren't reading this anyway, so it doesn't apply to them.
This applies to you. You, the person that's been cramming yourself into the same cookie-cutter mold for decades (or railing against it), because that's all there was.
I've been pretty lucky to "grow up" in the digital age. I'm technically not a Millenial, but I'm on the cusp. I built one of the first e-commerce websites back when animated gifts were all the rage (the first time), and video wasn't even a glimmer in the Internet's eye.
In that time, there've been lots of "game changers" - which is almost silly to say. The advent of the Internet is like watching an infant grow into a toddler and then a teen - everything is new, thus everything is a "game changer". But the one commonality I've witnessed over the last 20 years is the growing ease with which people can access, use, and contribute to this technology - and how this new-found ease impacts their work.
10 years ago, the idea of watching your favorite TV show or a feature-length film on your stylish CaseFace phone was insane. Now, mobile and "third screen" viewing has eclipsed television, and will likely continue to do for the foreseeable future. The ability to take your media with you has relegated newsprint to the birdcage, and magazines I loved reading as a kid have gotten thinner and more ad-laden.
Less content, more commercials. A sure-fire end to most anything.
One look at Maslow's Hierarchy of Needs will show you that we've done a great job (on the whole) of getting those basic needs met. As I said before, we're wealthier and healthier than we've ever been in human history.
Here's another great example from Chip Conley, which condenses the pyramid into three layers (particularly the "employee" pyramid, which he's condensed to "money", "recognition", and "meaning").
Maslow's theory is that we work our way up the pyramid, once we've assured ourselves that our more basic needs are met. Once we've handled the basics like, food, shelter, clothing, saftey, and a paycheck, we can concern ourselves with "higher" issues like love, a sense of belonging, or recognition. Ultimately, once those things are handled, we can search for "self-actualization" or the meaning of life, if you will.
Here's the problem in a nutshell. We've been pushed up the pyramid, whether we like it or not. Computers have "connected" us, and made things incredibly easy, yet so many of us weren't ready for the shift.
Now, building a career can happen remotely. For my last job, I applied, interviewed, and was hired digitally. I worked from my Michigan home, and the company was thousands of miles away on the west coast. All my contact and interaction was digital: email, skype, webcam. No handshakes, no eye contact, just pixels.
Love and belonging (at least on some level) are just a facebook post away. When I'm feeling blue, I can post a simple "Hugs please" on Facebook, and my friends come out of the woodwork to encourage me. I never got that kind of instant gratification & encouragement before the Internet! So work, networking, and even relationships have gotten more efficient, thanks to technology.
We've got all this time on our hands, and yet we're stuck.
We're stuck because, now that the basics and middle-ground issues are being "handled," we have to look to ourselves and find meaning - something that takes time and can't be short-cut.
"Why am I here? What makes me valuable if a computer can do my old job in half the time? What real value do I bring to the world?"
We didn't have time to deal with these questions before. We had work to do, dammit, and that had to come first, so we could eat - so we could SURVIVE! But now, with all this time on our hands, we're having to face these questions - and some of us have a boatload of anxiety, depression, fear, or ambivalence toward it.
To make matters worse, we've been taught that thinking of ourselves is selfish and inconsiderate, and we are, therefore "BAD" for behaving that way.
No wonder our culture sometimes feels like it's on a downward spiral.
The truth is, you've been doing it since you were born. You "took" your first breath, and it's been downhill ever since. In reality, you can't NOT put yourself first. It's just that our culture has made it out to be some sort of a crime because there are those among us who would take it to the far extreme. Putting yourself ahead of everyone else - at all costs - is a kind of selfishness that often comes from a place of fear.
Self-care is not selfish - including in your work. (tweet this)
More and more employees are jumping ship to work for themselves. I'm meeting more entrepreneurs who left corporate America after only a few years of being disillusioned about their prospects with their employers. I'm also meeting entrepreneurs that are carving out a name for themselves by defining success on their own terms. They're creating businesses and offers that take into account how they like to work, who they like to work with, and what they want their life to be like so that they can experience success now - not in 35 years. They see that there's no pot at the end of the rainbow, that "someday" doesn't come with a big red ribbon, and they're deciding what they really want and going for it now.
To "older folks" entrenched in the ancient ways of the Industrial Age, it feels a bit like treason. It's definitely shaking up their snowglobes - the idea that they can give themselves permission to walk away from something they don't love and do something that brings them joy - and get paid to do it -still strikes fear into many of my older family members. They grew up in Depression-era America, where you got one job and stuck with it until you were old enough to retire, take the watch and the pension, and then go have a REAL life - if you lived that long. I know many employees of the assembly line factories who literally gave their lives to their work, dropping dead within a few days of retirement.
I've said before that now is the best time for you to create a business (and a life) that works for you. Of course, that means getting clear on who you really are and what's really important to you. It means doing the work at the top of the pyramid, and finding the meaning that matters...
... to YOU.
For some folks, this might seem foreign, or scary, but there are countless people in the world doing it. In fact, I'm launching a new series next year that spotlights these folks (more on that in a later post). They are becoming the norm. Gone are the days of three television networks and multi-national conglomerates that corner the market. Now is the time of what I call the "experience economy" - and creating a life for yourself that matters. It's reaching smaller, tighter markets and making a big impact. It's happening now.
On Monday, I'll be leading a free teleclass called "Success Your Way: How to have a profitable, sustainable business that works for you in 2015... and beyond." If you're at all interested in riding this wave of business with meaning, I invite you to join me. You'll learn more about this crazy "pyramid scheme" called business, as well as how to figure out which stage of growth your business is in and how to shape it to this new experience economy... which might sound more technical than it really is.
In short, we'll talk about how YOU can create a business that works for you, based on how you define success. And if you're not sure how to define success, we'll talk about that, too.
How are you dealing with the way technology has pushed you up the pyramid? What has been a blessing (or a curse) for you because of it? Share your comments below.