Early morning. You roll out of bed, feeling heavier than you did when you went to sleep. You got your 8 hours, but your brain is already racing through the daily to-do's before your feet even hit the floor.
“Let me check my email,” you mutter under your breath. But the thought of doing even that feels exhausting.
On your phone (because you're so "efficient"), you open your calendar and see all the tasks you planned yesterday—and start putting things off. Not because you don’t care, but because your mental energy is already taxed. That important client follow-up gets pushed to “later,” and you justify it:
“I’ll do it after I finish this big project.”
So, you skip breakfast and jump into that project, but your excitement is gone. Questions that used to energize you now feel irritating, and you find yourself thinking, “Why am I even doing this?” Small frustrations feel magnified, and the enthusiasm that once fueled your vision feels muted.
You grab food and eat lunch at your desk to squeeze in another task. Coffee replaces nourishment. A walk or a moment to breathe feels impossible. Energy dips, muscles ache, and your patience thins—yet you keep pushing.
By early afternoon, even simple decisions feel heavy. Should you reply to that email now or wait? Should you tackle marketing or bookkeeping first? Your mind cycles endlessly, and your usual creative solutions feel out of reach.
Headaches creep in, shoulders tighten, and stomach discomfort reminds you that stress is taking its toll. You notice the small signs, but there’s no time to pause. You push through anyway, hoping it will pass.
"There's too much to do. I'll sleep when I'm dead," you joke.
But that joke's not funny anymore, and you're starting to think you're calling something into existence.
If this feels eerily familiar, you're not alone. What looks like just another day "on your hustle and grind" could also be the red flags of something else that's going to keep you stuck at a plateau indefinitely.
The point where effort stops equaling progress
You’re working harder, thinking you’re “doing what it takes,” but results stall—or worse, regress.
More effort doesn't always leads to more success.
Leaders often focus on enhancing their competencies—skills and knowledge—believing learning more or doing more will solve the problem. Fusion Creatives are known to be "credential collectors". And my neurospicy and multipassionate folks may also find it challenging to accept that knowing more isn't insurance against burnout. In my experience, it can sometimes even hasten the onset!
I kind of blame Einstein for this. He's the one who said we can't solve our problems with the same level of thinking that created them. This leads a lot of people to think that more thinking is the solution.
That only works if you've got the capacity to execute on that new way of thinking!
Capacity development involves building the internal resources to handle complexity and change. Without developing the capacity to manage increased demands, even the most competent leaders can struggle to maintain performance (source).
When your effort outpaces your capacity, you create drag. Systems strain, decision quality drops, and your creativity - the very thing that built your success - gets buried under exhaustion.
Before you know it, effort is outpacing capacity, and your business suffers. Recognizing this early can allow you to course-correct before burnout hits.
Signs that your effort is outpacing your actual capacity
It starts small... procrastination or task avoidance (source)—but then it compounds. Decision fatigue. Emotional friction, self-neglect, and physical fatigue slowly creep in.
Here's another scenario:
A colleague invites you to a connect. You decline. A friend texts to check in. You don’t respond. Engaging socially feels like extra work. Your world narrows to your tasks, leaving less energy for connection.
You feel like you’ve run a marathon in slow motion. Your mind is foggy, and your body aches. Sleep might come tonight, but even rest won’t fully restore you—because the cycle has been building for weeks.
Maybe months.
Mistakes you normally wouldn’t make have slipped through the cracks. Deadlines are missed or postponed. You know you’re capable of more, but your current capacity isn’t enough to support the level of effort you’re putting in. Anxiety creeps in as you think about tomorrow—and the day after.
This is the pattern your business can fall into when effort outpaces capacity. It starts small—a skipped break, a postponed task—but compounds into a full-blown misalignment between energy, attention, and output.
The good news? You don’t have to reach this point.
The relationship between effort and capacity
Many leaders equate increased effort with greater impact, assuming that doing more (working harder or longer) will yield better results. However, this overlooks the importance of aligning effort with capacity.
Without sufficient capacity (resources like time, energy, and money, among others), additional effort can lead to burnout, not to mention losing your effectiveness (source). Success, then is not just a function of effort. It's also a function of the capacity to execute effectively.
Or said differently, your strategy has to match your capacity.
"Success ...is not just a function of effort. It's also a function of the capacity to execute effectively."
- Lisa Robbin Young
More discipline isn't the answer
Look, I get it. When things get stressful, we often look to what we can do to fix things. Because not doing something feels wrong. We've heard "somebody do something" in so many crisis scenarios - in life and on TV - that it has become sort of a cultural default setting.
According to an article in the Harvard Business review, busyness has become some sort of status symbol. The article mentions research report that shows how, in various parts of the world, "people consider those who exert high effort to be 'morally admirable,' regardless of their output." So, this isn't just a U.S. phenomenon.
Why Leaders Often Miss These Patterns:
Invisible Cost: It’s hard to see the damage when people are still “showing up.” Mistakes, irritability, exhaustion are gradual.
Short-Term Pressure: Quarterly goals, showable metrics, immediate wins get rewarded; long-term health and capacity don’t.
Cultural Reinforcement: If everyone else is hustling, not hustling feels risky or lazy. So people conform.
Mindset Bias: Leaders (and many high-achievers) internalize an idea that effort should stretch capacity rather than matching to it.
The personal toll it took on me (and how I turned it around)
The past 6 months have been an emotional and physical roller coaster for me. Moving from Bloomington, Indiana to the Pacific Northwest was just the tip of the iceberg. The stress of caregiving for my partner after 4 heart procedures and surgery for cancer was a lot. Oh, and I am filming for a reality show while also trying to find a new editor for said show, because my editor went back to school to pursue an IT degree when federal funding for public media was cut.
Clients don't stop needing support just because things in my life go off the rails. There are still sessions, deliverables, and meetings that have to happen. And they do. And I still have to take care of myself.
Which... to be honest... wasn't happening. I was waking up with a sense of dread - not because I didn't love my work, but because it all felt like too much for one person to carry. I stopped saying yes to social invitations. Me. An extrovert who mostly LOVES being where people are.
I'd fooled around with this concept in workshops in the past, in a somewhat generic way. There's a sheet in my annual planner where you record the things that help set you up for success. That helps you be intentional about creating an Environment of Empowerment that gives you as many advantages as possible.
Maybe that means starting the morning with coffee in your favorite mug. Or maybe that means getting the right amount of sleep in a bed that's actually comfortable. Whatever those things are for you, document them and start arranging your life to include them.
But this time, instead of just making a quick list, I went deeper. Because I'd seen where this surface-level ideation wasn't always helping my clients. Sure, a good cup of coffee can start you off right, but those effects wear off. What about things that would have more of a lingering effect?
Yes, your environment, but what else?
Turns out, your Conditions for Success aren’t just about energy, tools, or mindset—they include the world you choose to live and work in. Sometimes, the smartest move isn’t more effort, it’s moving toward contexts that naturally amplify your zone of genius or your ability to find success for yourself or your work.
In my exploration and research, I've identified 7 domains that range from the highly personal (that we can control) to the more global (where we have minimal individual influence).
Core Domains, which revolve around Identity and Purpose.
Personal Domains, which concern your physical, mental, emotional, and cognitive conditions.
Operational Domains, which are about your work environment, tools, resources, and logistics.
Relational/Social Domains, that deal with interactions with other people.
Capital Domains, which deal with interactions with institutions (like financial or legal).
Systemic/Macro Domains, think: industry trends, political environments, and cultural norms.
In all, there are about 25 different things inside these 7 domains to consider in your Conditions for Success. Even though you can't control or directly influence all of them, awareness that they even exist gives you the ability to better design your Conditions for Success.
By assessing your 7 Domains, you can identify where effort is exceeding capacity and course-correct before burnout, inefficiency, or frustration take hold.
What Changes When You’re Operating in Full Alignment
When you operate in full alignment - meaning your values, goals, energy, resources, and client work are all moving in sync - a number of shifts happen. These changes are often subtle at first but become deeply impactful over time, both internally (how you feel, how the team functions) and externally (client results, reputation, growth).
When your values and purpose are aligned, leaders report much greater clarity. Decisions become easier because they have a filter: does this align with what I care about? What I stand for?(source) You waste less time on deliberation - playing “should I or shouldn't I?” - because you have internal criteria for what fits.
Doing work that aligns with your values ignites intrinsic motivation — doing things because they matter, not just for money or recognition (though, that's great, too!). That gives you the ability to stick with things when it gets hard.
When your work, your client relationships, and your schedule all align with your values and capacity, you reduce internal friction. You tend to take more sustainable care of yourself: rest, breaks, saying “no” more often (because misalignment often forces those to fall by the wayside). Full alignment supports self-care, which helps you replenish your capacity (source).
Being aligned means you're more likely to show up as your true self. That builds credibility. Teams, clients, collaborators sense authenticity, and trust increases. when you are clear about your values, your way of working, and your goals, you attract clients who match (source). That means fewer misalignments over deliverables or expectations. Relationships become more collaborative and less draining.
That’s exactly what the Conditions for Success workshop will help you do: spot the gaps, understand the root causes, and create a plan to work smarter, not harder.
Immediate Action: Hit the “Reset & Reprioritize” Pause
Give yourself the gift of commitment to YOU. Set aside a minimum of 15 minutes in your weekly calendar. Treat this pause like a meeting with your most important client - you (or your business). Honor this commitment as best as you can.
Review your tasks and calendar commitments for the urgent and the important. What tasks are sucking up energy without delivering proportional value (busy work, low-leverage admin, etc.)? Be ruthless. Especially if you've got extra capacity constraints, it's important to focus your resources on the items you know are the most impactful and require the fewest resources. I call this HI-MR-C. You can see it in action in my One Move That Matters for Greater Visibility workbook. While that version is for your visibility efforts, the concept applies to any situation where you need to invest limited resources and need a positive return on that investment. So, really, anywhere. Focus, as much as you are able, on things that are high impact that also require the fewest resources.
Will other things slip onto your radar? Probably.
Sometimes you'll need all your spoons for something unexpected. That doesn't mean throw out your regular plan, it just means pause it, for now. Set a boundary to protect your capacity as you are able. And give yourself recovery time - even something small like a 5-minute reflection, stretching, or journaling.
Humans are not machines. We are not always predictable nor are we always built to be efficient. We are complex organisms, functioning inside a complex ecosystem. Hijinks will ensue.
-Lisa Robbin Young
Notice, I keep saying "as you are able" - because our capacity to "do" varies from day to day. Society wants us to believe something very different than that.
Why?
It's called the Capitalist "machine" for a reason. Machines are often predictable and built to be efficient, so creating metrics around "machine-like precision" are very attractive. But they also set up the very unrealistic expectations that underpin many of the problems with Capitalism.
Humans are not machines. We are not always predictable nor are we always built to be efficient. We are complex organisms, functioning inside a complex ecosystem. Hijinks will ensue.
The goal then, isn't to eliminate the complexity so much as to work with it. To have a strategy that matches the flexing capacity of our very human nature.
Make the commitment to take time for yourself... even small "stolen" moments make a difference and help build momentum. Over time, as your alignment improves, you'll find yourself "finding" more time and adjusting your capacity. Maybe even growing it.
And that's EXACTLY why so many business coaches - especially in the online world - use it. Yes. I use it too... which is part of what bugs me about it!
It's a blanket, "catch-all" phrase that allows them to paint a huge picture without really saying anything at all. You're left to use your imagination to figure out what "next level" really means.
I mean, I get it. It's a phrase that resonates for folks because it suggests progress and growth. Going up the elevator from the ground floor to the penthouse. That idea of "started from the bottom, now we're here."
Yeah, we're movin' on up!
But it's so generic! Taking your business to the next level could mean increasing your revenue, expanding your customer base, or improving your marketing strategies. By using a broad and flexible phrase like "take your business to the next level," a coach can appeal to a wide range of potential clients and highlight the various benefits they offer.
Which is great for the coach, but not necessarily great for you.
What does a "Next Level" business even look like?
You don't want generic outcomes, you want specific help tailored to your situation. That's why you hire a coach in the first place! And the kind of "next-level" lift you need may not actually be what that coach is offering.
What if you need help through an audience pivot? I did. I needed specific help from someone who understands how to do an audience pivot. The idea of "taking my business to the next level" meant reaching more of those new, perfect-fit audience members. So, I put out a call to find a new coach, and what I got back was very telling.
I was specific in my request. Dozens of folks raised their hands and when I went to their websites to vet them more than HALF of them were talking about "next level" results.
Gag me.
Most of the coaches I talked to couldn't help me until I was already pivoted. But not with help finding these folks. Which, you know, needs to happen before I can market my offers to them!
So why raise your hand in the first place?
I ended up wasting a LOT of time talking to people who were good at things that I didn't even ask for! All because they wouldn't be specific enough in their marketing and messaging to help me understand what they offer and how they could REALLY help me... or if they understood my problem at all!
"Next Level" is a shorthand leaves a lot of room for interpretation
Using a common phrase like "take your business to the next level" can be a helpful shorthand for communicating the overall goal of their coaching services. It's a quick and catchy way to get potential clients interested in what they have to offer, and cast a wide net, but when you need specific help, this phrase is mostly worthless.
If "take your business to the next level" can mean different things for different people, depending on their goals and aspirations, then you have no real clarity. It could mean pushing past your current limits, reaching new heights, and tapping into your full potential as a business owner and as an individual, just as easily as it could mean expanding your customer base, increasing your revenue, improving your products or services, and creating more value for your customers.
That's a painting with a VERY broad brush!
No wonder potential clients get confused, throw their hands up, and walk away!
Specificity is clarity. Clarity builds confidence, which feeds your ability to take courageous actions (like saying YES and hiring a new coach!)
Define "Next Level" for yourself BEFORE you look for a coach
To make the term "take your business to the next level" meaningful, have in mind specific examples of what that might look or feel like for you.
For instance, taking your business to the next level could mean achieving a certain revenue target, expanding your customer base, launching a new product or service, or simply improving your overall brand image and reputation. It could also mean feeling more fulfilled and passionate about the work you do, having more freedom and flexibility in your schedule, and feeling more confident and empowered in your ability to make a difference in your industry.
If you're not clear about what you want or need from a coaching experience, you're more likely to be lured into "next level" language that doesn't get you where you really want to go.
Sadly, most coaches aren't providing specific examples so potential clients can better understand the value of choosing them. Instead, they're relying on lazy "next level" language that isn't helping you at ALL.
But you can make smart decisions by being clear and upfront with what you want or need from a coach. Don't equivocate. Ask them directly: how can you help me achieve x?
Don't let "next level" jargon hypnotize you into saying yes if you're not clear the coach can help.
And if you're ready to get real support to build a business that works for how you're wired to work, let's talk! A few seats are still available for this month's Cashflow Creator business model workshop series. Together, we'll design (or redesign) your business to be in alignment and integrity with what matters most to you and how you're uniquely wired to work.
When you started your business, it was probably pretty simple to handle everything on your own. You wore all the hats and maybe even wore them most of the time, because it was just you.
As your business expands, things often get more complicated. Now, wearing all the hats means you have no time to have a life! You might find that you're unable to keep up with everything like you once did.
Been there, done that!
Whether you're looking at delegating to other team members or automating a few things to relieve the pressure valve, you're going to need help to advance your company. Here are a few telltale signs that your home business has grown to the point where it needs to be more than just you.
You're Working More Hours Than You Expected
It could be a sign that your home business is growing too big for just you if you find yourself working longer hours than you had planned. This could indicate that you are struggling to meet demand or that you just don't have enough time in the day to do everything that needs to be done. For instance, it can be a hint that you need assistance if you are spending more time handling administrative duties or customer service requests than actively operating the business.
Your Income Has Significantly Increased
Another sign that your firm is expanding and will need more resources is when you have observed a sustained and significant increase in revenue. Having additional help isn't free. You need to be able to financially sustain the help you're trying to hire. Once the income is there, hiring help can let you focus on other areas of running a successful business while also ensuring that all chores are handled effectively.
You're Wearing Too Many Hats
If you've already got some help, but still find that you are doing too much work that's outside your zone of genius, it may be a sign that you need more assistance. Although many business owners find this to be a challenging transition, it is crucial for the expansion and success of your home business. Hiring a specialist or a service provider like a VA agency like MyVA.Rocks or a marketing firm like Adtaxi could help with this.
You Have More Clients Than You Can Handle On Your Own
The expectations of your company will rise along with the number of customers. It could be time to consider hiring someone else who can help fulfil demand if you discover that there aren't enough hours in the day to meet all of the demands of your customers. You might require someone to manage customer support or to contribute to further product development, for instance.
Keeping Up With New Tech Is Stressing You Out
Finally, it could be time to make an investment in someone who can help manage this part of your organization if you notice that you are lagging behind on new technology and trends. Hiring a specialist in this area could make the difference between staying ahead or falling behind as staying ahead of the competition is vital for the growth of any firm. Hiring a social media expert, for instance, might help your business stay competitive if you find it difficult to keep up with the most recent developments in online marketing.
It could be a good idea to start thinking about employing extra workers to help operate your home business if any of these symptoms sound familiar. For your company to continue to succeed and keep up with demand, you must ensure that you have enough resources available. The most crucial thing is to choose carefully - but CHOOSE before it's too late. Preventative measures taken now can spare your company a lot of trouble in the future. Find someone with the abilities to support the success of your company by doing your homework!
[Creative Freedom S5EB1]
Firstly, to those of you celebrating it, MERRY CHRISTMAS! I hope Santa brought you everything you wanted this year.
I debated back and forth about launching a Christmas episode, but here we are. This is Episode One in a special bonus podcast-only series I've created to share the most important lessons I've learned over the past 25 years. Yep. I've been an online entrepreneur for over 25 years now - back when the World Wide Web was a new-fangled thing and the Internet itself was a young upstart, barely old enough to drink.
A lot has changed in the past two and a half decades. Ideas have come and gone, money was made and lost, businesses opened and closed. I was there through all of it - and learned quite a few lessons along the way.
This episode talks about the single most important lesson I've learned in my 25 years online - how your mindset is more important than the mechanics of being a creative entrepreneur... and how to set yourself up for success.
Not a member yet? It's free! When you register for the Rising Tide, you also get email updates, the FREE learning library, and access to episode transcripts, worksheets, and more!
How ya liking the new website? Have you checked out the virtual card deck or taken the new version of the quiz yet? I haven't done a formal post yet about all the changes. That's coming soon. Right now, I'm coming off the high that is Creative Freedom Live. I got home earlier this week, and it's been fun to unwind and "recover" from such an amazing weekend. More on that later, too!
Today, though, I'm going to do my darndest to make business models approachable and easy to navigate. Just hearing the word “business model” can conjure up spreadsheets, process diagrams, flow charts, and other stress-inducing imagery. But business models don't have to be stressful.
Once you figure out your unique business model, you’ll like how sexy the results are: more money, meaning, and impact. More Raving Fans for your work, more freedom, and more time to focus on what’s truly important to you.
The best part? It isn’t hard to figure out. The hard parts are sitting down to DO the work and then staying true to the business model that works for you. If you follow along today, you’ll even have some of that handled, too.
Not a member yet? It's free! When you register for the Rising Tide, you also get email updates, the FREE learning library, and access to episode transcripts, worksheets, and more!
It's been a busy month at Creative Freedom HQ! As the first quarter of the year heads into the sunset, I've been plastering my face and voice all over everyone else's website this month in preparation next month's big open enrollment for the Creative Freedom Incubator. If you know you need both coaching and hands-on help in your business, think about applying now to beat the rush. For a limited time, I'm waiving the application fee, so don't dilly dally!
I had the joy of being featured in 4 different places this month. Please check 'em out, leave a comment, and let the hosts know that you'd like them to bring me back! It's your comments, feedback, and recommendations that help me spread the Creative Freedom message far and wide!
Profit. Power. Pursuit. podcast
Host Tara Gentile and I sat down to talk in-depth about the Creative Freedom Incubator - what it is, how it works, and more importantly, WHY it works. Designed for creatives in Early Struggle, the Incubator combines coaching with crucial hands-on business support (VA/Marketing/Admin) that most early-stage businesses need, but can't afford.
We go behind the scenes in how the whole concept was developed, how it evolved, the tough lessons I learned in the first year, and how I've adapted the program to better fit (and inform) my business model. I also talk about what didn't work, client results, and how I've set things up for more success (for them and myself) going forward.
This is my second appearance on Mike Michalowicz's popular show. He's a funny guy, and his co-hosts keep things hopping. Mike's the guy who wrote The Toilet Paper Entrepreneur, The Pumpkin Plan, Surge, and, yes, Profit First. His new book, Clockwork will be out this fall.
This was my first (and hopefully NOT last) appearance on The Strategy Hour with Abagail and Emylee. These two are a powerhouse combination of business smarts and compassion for the creative entrepreneur's lifestyle. We talk about the importance of striving for a six-figure business - or not, and the rare reasons why you may not need to aim that high. We also dig into the Cusp types - something I don't get to do very often when talking about the Creative Entrepreneur Type Spectrum. If you're a cuspy, this could be some great learning for you.
I love me some Charlie Gilkey! I was lucky enough to be a guest just as the Creative Freedom Spectrum was coming into the world, so when they asked me back as a contributor, I was thrilled!
On the heels of Oprah's Golden Globes speech, this post provides some insights for people wanting to speak their truth with their audience in ways that won't alienate their true fans, while still being a genuine reflection of their thoughts, values, and beliefs.
Yep, it's been a pretty busy month for me, and I wouldn't trade it for the world. But we've also got some big happenings coming up around here, too. The new season of Creative Freedom is right around the corner, and I can't wait to share the new episodes with you!
Again, Please take a moment to check out the content that interested you, leave a comment or review, and let the hosts know that you'd like them to bring me back! Your comments, feedback, and recommendations are an important part of making sure I get to be a repeat guest. And if you know some podcast or stage I should be speaking on, let us know! I'd really like to see more people this year and get Creative Freedom into as many hands as possible!
How is it that one creative entrepreneur can have "instant success" while another puts in years of effort with little financial success to show for it?
If that's a question you've ever asked yourself, you're gonna LOVE this week's episode! I've talked at length before about the myth of the big break, and the myth of "overnight success". I'll probably talk more about it in the future, too. There are different definitions of success, however, so let me be clear. Today I'm talking about financial success.
You can put in way more than 10,000 hours toward your craft and still not be financially successful. Even if those hours are "deliberate practice," there are a series of steps every creative entrepreneur must go through in order to turn their craft into a well-paying career. There are lots of options at each of those steps, so what you choose will likely look different than anybody else, but the steps themselves are static. Meaning, you can't achieve financial success until you accomplish these three things. Let Peter Gabriel, Dale Chihuly, Danny DeVito, and Thomas Kinkade illustrate:
The 3 Stages of Business Growth For Creative Entrepreneurs
This is one of the most interesting take-aways from the work I'm doing for my upcoming book. Every creative entrepreneur that finds financial success goes through these three stages of business growth.Every single one of them. Some move quickly from one stage to the next, while others struggle for a while at one stage or another. But every one of the creatives I've interviewed or researched (again, I say, EVERY ONE OF THEM) went through these three stages to achieve the financial success they desired.
Stage One: Find your real offer
What's that thing that you do best? Not "better than everyone else," though that can help set you apart faster. More like "better than anyone else in your circle of influence." You're not looking for the thing that only you can do. If you have that, cool, but so many creatives get hung up on being completely unique. It's actually better and easier to find the thing you do really well - even if someone else does it, too. Because then you can put your twist on it and still give people a point of reference. The point of reference makes it easier for people to relate to you. Being completely unique requires a lot of extra time and energy to educate your potential audience. Being similar, but different, makes it easier for people to "get" you.
Plus, when you're similar, but different, it helps colleagues and collaborators work with you, refer to you, and spread the word about your awesomeness. You're no longer an army of one, trying to do it all yourself. Instead, you've got a growing network of people that know you, like, you, and trust you, that want to collaborate, rather than compete with you. Collaboration makes almost everything easier, because you can share the load... something most creatives have a hard time doing, but when they do it, the rewards are often exponential.
Stage Two: Find your real audience
While it's fun to create for yourself, it's hard to make a living if you're not also creating for an audience. That doesn't mean selling your soul, being a "sell out", or taking on clients just because you need cash. Instead, it means interacting with your fans and followers, hearing their feedback, and responding to your audience in a way that works for you. It means cultivating relationships with people who appreciate the work you're already doing, want to see more of it in the world, and are willing to invest in your Great Work.
My first newsletter went out to 7 people, and I know at least one of those people is still on my list, some 10 years later. We've emailed, chatted on Facebook, and she's purchased from me a time or two. When she has something to say, I listen. I don't always agree, and I am still able to respect her thoughts and ideas. Sometimes I use them, sometimes I don't. I maintain creative control of my work, and I am not so arrogant as to think that my way is the only way.
Listening and responding to your audience isn't selling out, it's an act of courage that helps your business grow. (Tweet this!)
Stage Three: The right balance of systems and support
If I've learned anything working with clients in my Incubator program, it's that different creative entrepreneurs need different kinds of support. Some need very specific, detailed, step-by-step instructions, while others can do big things with a rough overview. One of my clients launched an online school (with two courses!) in less than a day, while another took weeks to build and implement a single marketing tactic. While the kind and amount of support you need may be different from the creative entrepreneur next door, you'll still need SOME kind of systems and support. Most of us need an email system. Most of us need some kind of time management and planning tools. You might need marketing support, or customer service support from salesforce admin, or social media support. The key here is to uncover what you really need and get it handled without over-systematizing.
Believe it or not, too many systems can be a bad thing, and yes, you can try to systematize too soon. I see it all the time. Systems and supports are meant to smooth things out. Yes, they can be bumpy at first, while you're ramping up, but if your systems and supports are slowing you down unnecessarily, then you've got too many - which can cause your business to struggle in an entirely different way.
Consider this your 3-year plan
It takes about a year of concerted effort to handle each of these. A year to hone your offer, a year to build your audience, and a year to get the right balance of systems and support. Can you shorten this time frame? Sure. Linears tend to over-systematize, Chaotics tend to be more focused on their offer, and Fusions tend to obsess over their audience (take the quiz to determine your type). If you can get out of your own head, or if you've got a team or a coach to turn to with expertise in these areas, you can shorten that window to as little as a year, maybe less. That also means a lot of hustle. Not everyone is cut out for that kind of hustle, and I don't generally recommend it, because of the number it can do on your health and well-being. But most creatives don't want to hear that it's going to be another three years before they're making good money doing what they love, so if you've got the bandwidth and the intestinal fortitude, go ahead and shrink that timeline. Just be sure you can manage it without burnout, or you'll end up in a start-stop cycle of feast and famine that could drag on for years (this girl speaks from experience, yo!).
What say you? Where are you at in this 3-year plan? Have you been bumping into walls for a while? What did you do to break through? Share your thoughts and ideas in the comments and be part of our Rising Tide!
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18 months
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2 years after last activity
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6 months after last activity
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90 days
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2 years
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179 days
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10 years from set/ update
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179 days
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This is my second appearance on Mike Michalowicz's popular show. He's a funny guy, and his co-hosts keep things hopping. Mike's the guy who wrote The Toilet Paper Entrepreneur, The Pumpkin Plan, Surge, and, yes, Profit First. His new book, Clockwork will be out this fall.
This was my first (and hopefully NOT last) appearance on The Strategy Hour with Abagail and Emylee. These two are a powerhouse combination of business smarts and compassion for the creative entrepreneur's lifestyle. We talk about the importance of striving for a six-figure business - or not, and the rare reasons why you may not need to aim that high. We also dig into the Cusp types - something I don't get to do very often when talking about the Creative Entrepreneur Type Spectrum. If you're a cuspy, this could be some great learning for you.
I love me some Charlie Gilkey! I was lucky enough to be a guest just as the Creative Freedom Spectrum was coming into the world, so when they asked me back as a contributor, I was thrilled!