When something isn’t working, most people feel the urge to do something.
Launch a new initiative.
Cut expenses (and/or headcount).
Change the offer or the audience.
Call the donors.
Change the leadership structure.
You get the idea. "Do something... ANYTHING!"
Throw some spaghetti at the wall and let's see what sticks.
That impulse is what I call the Expansion Reflex.
It’s the energy that often shows up when an organization is under pressure and the old model is no longer producing the results it used to produce.
It's one of The Four Horsemen of Organizational Collapse, along with Outsourced Certainty, Command Leadership, and Quiet Compliance.
Each one can be dangerous when it’s used reactively or out of alignment with the organization’s values and Conditions for Success.
But each one can also be useful.
Used poorly, the Expansion Reflex can scatter an organization away from its core.
LEGO is a familiar example. In the early 2000s, Lego was near bankruptcy after expanding into multiple innovation efforts that pulled attention away from its core business. At one point they were losing a million dollars a day!
That is the dark side of the Expansion Reflex.
When things are not working, an organization starts adding more (and more) in an attempt to solve the problem. But the expansion isn't aligned to the core of the business. It doesn't reduce risk or create resilience. Instead that expansion creates more complexity inside an already strained system.
But other times “do something!” is not panic.
Sometimes it is the first honest recognition that one support has been carrying too much weight for too long.
Take the Oregon Shakespeare Festival (OSF) for example.
The Expansion Reflex is not automatically bad.
It becomes dangerous when it pulls an organization away from its core.
It becomes useful when it builds more support around the core.
OSF’s story shows how expansion can become a stabilizing force when it's used to create aligned resilience instead of scattered activity.
The Oregon Shakespeare Festival is one of the Pacific Northwest’s most significant cultural institutions.
Based in Ashland, Oregon, this theater company is a key part of the identity and economic life of Southern Oregon.
For years, OSF’s model depended heavily on ticket sales. Oregon Public Broadcasting (OPB) reported that OSF had historically received 70% to 80% of its operating revenue from ticket sales, while Portland Center Stage’s managing director said theater companies usually earn closer to 50% to 60% of revenue from ticket sales.
Now, I'm all for a theater that can be profitable and not rely solely on grants and donors to stay afloat!
In fact, a theater company with strong ticket sales has something many arts organizations would love to have: a direct, meaningful relationship with the people who come to see the work.
Ticket revenue can be a sign of relevance and reflect audience trust. It means the work is compelling (and popular) enough that people are willing to make the trek to see the shows time and again.
So the lesson here is not that funding your theater with ticket sales is bad. That's actually a GREAT thing!
AND...
Two things can be true at the same time.
A success factor can become a risk factor when too much of the model depends on it and the organization does not have a contingency for what happens when that condition changes.
Or as my mom used to say "don't put all your eggs in one basket."
For OSF, ticket sales were the visible result of several Conditions for Success working together:
When those conditions were available, the model worked.
When they became unstable, gaps in the model were exposed.
This is why I talk about Conditions for Success.
Most leaders use goals to think about what they want. That's important, but it's only part of the story.
Conditions for Success help you see what has to be in place in order for the goal, strategy, or model to work.
They also help you see where the risk lives.
When I work with clients, we look at their Conditions for Success through seven Domains of Influence (DOI):
The domains matter because not every condition is equally controllable.
Some conditions sit close to the organization’s center. Leaders can shape them directly.
Others sit farther out. Leaders may be able to influence them, but have little to no control over them. And some conditions cannot be fully predicted at all. They can only be met with adaptability, reserves, trust, and contingency.
In the Core Domain, OSF had to reckon with identity and purpose. What was the organization trying to preserve? The old operating model? The mission? The cultural role it played in the community? The answer matters because not every version of preservation leads to the same decision.
In the Personal Domain, the human layer came under strain. Leadership capacity, staff morale, artistic energy, decision fatigue, and the emotional load of uncertainty all matter when an organization is trying to survive prolonged pressure. And that doesn't even take into account the personal health and well-being of everyone during COVID restrictions!
In the Operational Domain, OSF needed enough staffing, production infrastructure, rehearsal time, venues, seasonal planning, and logistical capacity to mount a repertory season. COVID and the wildfires did a number on that!
In the Relational/Social Domain, the organization depended on relationships with audiences, artists, staff, board members, donors, the Ashland community, and the broader theater world. As much as people loved the theater, COVID and wildfires meant they simply couldn't attend, and therefore, didn't buy tickets. When ticket sales plummeted, there weren't enough available funds to cover the gap.
In the Capital Domain, OSF needed usable money. Not theoretical money. Not assets on paper. Usable money: ticket revenue, donor gifts, grants, cash flow, unrestricted reserves, and enough financial flexibility to cover operations. Their endowment fund was made up primarily of restricted funds that could only be used for specific purposes, not for the general operations of the company.
In the Systemic/Macro Domain, OSF was exposed to forces no single organization could control: COVID, wildfire smoke, tourism shifts, audience behavior, inflation, philanthropic patterns, and the broader instability facing live performing arts. There was no contingency in place to cover those possibilities.
And then there was DKDK: the unknown-unknown layer. Some disruptions could be anticipated in general, like wildfire smoke becoming a recurring risk in Oregon. You may not know WHEN they'll happen, but if you set up a theater in the wilderness, there's a non-zero chance that you'll be impacted by wildfires at some point.
But the timing, scale, and compounding effects of pandemic shutdowns, audience hesitation, leadership turnover, and post-COVID recovery patterns could not be fully known in advance.
When ticket sales collapsed, it revealed pressure across the whole system.
OSF was hit by multiple disruptions: Wildfire smoke affected outdoor performances. COVID disrupted live performance, travel, and audience behavior. OPB reported that OSF laid off about 80% of its workforce in March 2020, and that ticket revenue during peak COVID years dropped by almost 98%.
When a core success condition fails, the organization does not simply have a marketing problem or a sales problem. It has a model problem.
If your model depends heavily on people buying tickets and attending live performances, and people cannot or will not attend live performances at the same level, then the entire support structure gets tested.
They force the harder question: What does our success depend on?
And then: What happens if one of those conditions becomes unavailable?
For OSF, the answer became painfully clear. The model depended heavily on ticket sales, and ticket sales depended on conditions the organization could influence but not fully control.
The risk was concentrated and no contingency was available.
To be clear: this was an issue felt across a number of industries during the COVID lockdowns, it's not an isolated case.
There was another important issue: OSF had assets, but not all assets are equally useful in a crisis.
OPB reported that OSF’s total assets were nearly $96 million according to its 2021 financial audit, but much of that was tied up in land, buildings, and other forms that were not easily usable. OPB also reported that almost all of OSF’s approximately $39 million endowment was restricted by donors for specific purposes, with only about 15% unrestricted.
Having assets is not the same as having liquidity.
An endowment fund is not always flexible operating money.
Money designated for specific purposes means you can't use it to cover payroll, bridge a cash gap, or keep productions running... unless that's what it was designated for!
So OSF needed more flexible support because their operating model relied heavily on a success factor that had become unstable.
This is where Conditions for Success becomes a risk map.
If a key success factor carries too much of the model, leaders need to ask:
What happens if this condition weakens?
What kind of contingency do we need?
Where do we need more flexibility?
What would give us more time to respond?
What other supports need to exist before the primary support fails?
Those are stewardship questions that give your organization a better shot at longevity.
By 2023, OSF was in a public financial crisis.
In April of that year, the organization launched The Show Must Go On: Save Our Season, Save OSF, an emergency fundraising campaign with a goal of raising $2.5 million to help complete the 2023 season. OSF said the funding gap sat between May and July, and that the campaign was intended to prevent season closure and layoffs.
It also launched a transformational gift campaign aimed at larger gifts, announced major commitments from the Hitz Foundation and Mellon Foundation, cited individual pledges toward stabilization, noted endowment funds released in December, and identified board pledges. OSF also canceled that year’s production of It’s Christmas, Carol! so staff could focus on the 2023 repertory season, paused planning for the 2024 season (pending fundraising results), and temporarily adjusted executive responsibilities.
While it looked like they were making cuts, they were actually making moves that just happened to be cuts.
That is Expansion Reflex. Not one move. Many moves.
A grassroots campaign. A major-gift campaign. Foundation support. Individual and board pledges.
They even got approval to pull some money out of the endowment fund.
From the outside, that was a flurry of activity.
But flurry and failure are not the same thing.
The Expansion Reflex becomes dangerous (one of the Four Horsemen) when the organization expands activity without expanding clarity. It becomes usefl (a White Knight) when the organization expands its options in service of the mission.
In OSF’s case, the expansion was aimed at a specific problem: create enough stability for the institution to survive while the model underneath it is rebuilt.
That is different from “try everything and hope something works.”
OSF was trying to solve a Conditions for Success problem.
Ticket revenue had been carrying too much weight, so the organization needed more supports...
Emergency fundraising.
Major gifts.
Endowment fund flexibility.
Season adjustments.
...and so on.
That is the White Knight version of Expansion Reflex.
Not expansion away from the mission, but expansion focused on the core mission of the organization.
The 4 Horsemen of the Collapse version of Expansion Reflex pulls the organization away from its core - like what happened with Lego. It adds more, but not necessarily in ways that strengthen the thing the organization exists to do.
The White Knight version expands the supports around the core of the business.
For OSF, the core was not just “sell more tickets.”
The core was live theater, artistic work, cultural contribution, community identity, and the continuation of an institution that mattered to artists, audiences, and the region.
Ticket sales had been one major way that core was supported.
But when ticket sales became unstable, the organization had to expand the support structure.
The Expansion Reflex worked because the old model needed more than one way to stay alive!
By the 2025 season, OPB reported that OSF saw a 42% increase in ticket sales from 2024, that almost half of theatergoers were new, and that many shows exceeded revenue goals. OPB also reported that ticket sales represented only about a third of company revenue, down from as much as 80% in past years, while donations made up about half of the year’s revenue.
That doesn't mean everything is solved.
In fact, the same OPB report noted that OSF was still relying on large seven-figure gifts and that the organization had less than half the number of members it had in 2019.
This is, as of this writing, an incomplete comeback tale, but it's still a good one!
It is a story about an organization creating more options for itself after discovering that one option had been carrying too much weight.
That is what strategic resilience looks like in real life.
Not a magic bullet, but a broader support structure to make things more stable and sustainable.
Every organization relies on something. Where are you relying too heavily on one or two things?
Solo and micro-preneurs often find themselves as the bottleneck in the business, but even there you can plan contingencies. In larger organizations, it may look like overdependence on one revenue stream or one major donor. Or a platform (social media, anyone?) or audience segment.
Or, in the case of OSF, an assumption about what people will keep doing.
Any of those can be a legitimate strength, until it becomes the thing that makes the organization unstable.
A useful Expansion Reflex asks not just what to do quickly, but also where you need supports first.
A destructive Expansion Reflex asks what you can do quickly without regard to how it impacts the core of the enterprise.
One creates resilience; the other creates unnecessary complexity.
The Expansion Reflex becomes a White Knight when leaders use it to build aligned optionality.
That means the organization expands in ways that match its values, protect its mission, and strengthen (or are contingengies for) the Conditions for Success required to keep going.
For a nonprofit, that might mean diversifying funding without becoming donor-captured.
For a business, it might mean opening a new revenue stream without abandoning the core customer.
For a school, it might mean changing program structure without betraying the educational mission.
For a community institution, it might mean expanding support while preserving the trust that made the institution matter in the first place.
Expansion is easy. Aligned expansion is harder.
And in a crisis, aligned expansion may be the difference between recovery and collapse.
The Expansion Reflex did not help OSF because “doing more” is always the answer.
It helped because the organization needed more than one way to stay alive.
When the old model was too dependent on ticket revenue, the organization had to create new supports around the mission.
That is the White Knight version of Expansion Reflex.
The Oregon Shakespeare Festival story is not a neat little case study about a theater that had a hard season and bounced back.
It's a story about what happens when a long-successful model becomes vulnerable because one of its most important Conditions for Success can no longer be taken for granted.
It is also a story about how a Horseman can be a White Knight.
The Expansion Reflex can contribute to collapse when it shows up as frantic overactivity, misaligned initiatives, or leadership panic dressed up as momentum.
But when it's used consciously, it can help an organization create the options it should have had before the crisis arrived.
Know what your success depends on. Know which of those conditions are fragile. And when one support carries too much weight, build other supports before the whole structure starts to wobble.
That is the real work of high-stakes decision-making.
Not just deciding what to do when the crisis arrives.
Deciding what must be true so the organization has enough options left when it does.
Is your organization circling a decision or facing a high-stakes situation where an outside perspective can help? Let's talk.
In "The Great Inbetween" that I find myself in right now, I'm having a LOT of conversations with all kinds of business owners. Big business, municipalities, non-profits, coaches, and more. Each of these convos is shaping my thoughts around what's next for me and for business life after Creative Freedom. I've been invited to co-host a podcast, among other things, and it's a time filled with uncertainty and promise for the future.
While I won't go into any details about MY future direction here (my brand strategist would strangle me!), I AM sharing one of those conversations with you today.
I met Becky Mollencamp YEARS ago, when I spoke inside her online community. Since that time, she's gone through a journey of unpacking some of the old ways she learned of doing business. That journey led her to write her book, Liberate Your Business: A radical guide for entrepreneurs who want to build without harm. It's available now at all the usual places, but I'm linking directly to Becky's own website for reasons you'll come to understand by the end of this interview. Here's how Becky describes the book:
Liberate Your Business is a practical, no-bullshit guide for progressive entrepreneurs who want to build people-first businesses without burnout, manipulation, or extraction.
It's part reality check and part roadmap. You'll name the invisible rules you've been trained to follow, then replace them with practices that support sustainable growth, ethical marketing, and leadership that feels like you.
In our interview, we talk about many of the concepts in the book, along with some of my favorite quotes from it. Plus we wrestle with the importance of giving credit where credit is due (particularly to underrepresented or marginalized voices), when you should call out a problematic business owner, and when you should probably "close your mouth and stay in your lane".
Becky Mollencamp is a feminist business coach for service-based entrepreneurs who want to build human-first businesses that honor collective flourishing over "profit at all costs" growth.
A client came to our session recently, looking a little defeated.
She said she was feeling guilty — guilty for not doing enough in her business since our last session.
She said, “It feels like I’ve just been playing catch-up.”
Then she rattled off what the past few months had looked like:
She got married.
Found out she was pregnant.
Lost the baby.
Started adjusting her mental health meds.
Took on a part-time job to pay down wedding debt.
And that was on top of all the usual “life stuff” we all manage — family, house, errands, obligations.
Still, she said, “My brain keeps telling me that if I just put more time into my business, everything else will get better.”
Then she started listing all the things her brain claimed would “be fixed” if she could just hustle harder.
That’s when I had to stop her.
“Your brain is lying to you,” I said.
There’s a subtle but powerful difference between feeling like you’re behind and actually being behind.
In her case, it wasn’t perception — it was reality.
She’d experienced a cascade of major life changes that completely derailed her rhythm.
No amount of mindset work can erase that truth, and pretending otherwise only adds pressure to an already overloaded system.
So first, we named it.
“You really are playing catch-up,” I told her.
“Your business has taken a backseat to some major life events, and that’s not failure — that’s doing what you can as you are able.”
When we try to bulldoze through those moments, we ignore the natural capacity shifts that life demands. You can’t hold the same pace when your body, mind, and emotions are in flux.
You’re not broken; you’re recalibrating.
That reframe alone softened her whole body. She exhaled — like she finally had permission to stop fighting reality.
Then we tackled the next lie:
The one that says if you just put in more time, everything will get better.
This is the lie our culture rewards — the “just work harder” myth.
It’s baked into entrepreneurship and productivity culture.
But here’s the truth: You don’t know that more effort will fix anything.
You can’t be sure that spending another five, ten, or fifteen hours a week on your business will repair what feels off in your life. That’s an assumption your brain is presenting as fact because it’s trying to regain a sense of control.
Brains love control. They crave certainty. So much so, that they'll go about making up stories that feel like facts. There's research on something called Intolerance of Uncertainty that indicates our brains will go out of the way to avoid any form of uncertainty. Some groups of people have higher IU than others.
So, when uncertainty (chaos) increases, people with higher IU are more likely to experience emotional distress, engage in worry, and seek mental “structures” to reduce ambiguity.
Essentially, your brain tries to make order out of chaos when there may not be any order to find!
One study found that greater perceived control over stressors on a given day predicted higher odds of resolving those stressors later. That suggests that your brain’s craving for control isn’t just psychological fluff - it connects to how effectively you navigate challenges.
So when your life feels chaotic (especially if you have high IU), your mind may start constructing tidy equations:
“If I just do X, Y will improve.”
“If I work harder, I’ll feel better.”
“If I push now, I’ll finally catch up.”
Except… those equations aren't always accurate and rarely hold up in real life.
Instead of arguing with her brain, I invited her to run an experiment.
I said, “Let’s test your brain’s hypothesis.”
Here’s how we designed it:
The goal wasn’t to do more.
The goal was to gather evidence — to prove or disprove her brain’s theory.
That experiment gave her something she hadn’t had in weeks: agency.
Instead of spinning in guilt and overwhelm, she had a structure for clarity. A real, effective structure that wasn't based on some illusion in her mind.
She could now see herself as a scientist studying her own capacity, not a failure scrambling to “catch up.”
Once she stopped trying to fix everything through effort, we turned to the practical side.
She’d taken that part-time job to help pay down debt from the wedding. It made sense — but it also ate into her time and energy.
So we reframed that too.
I invited her to do that math and know when her extra income would pay off the debt completely.
We called it her Freedom Date.
From that moment on, every dollar she earned wasn’t just money.
It was pay toward freedom.
That one change transformed how she viewed her part-time work.
It wasn’t a punishment for falling behind; it was a strategic bridge to the next chapter of her life and work.
If you’re a business owner — especially one juggling multiple roles, responsibilities, and emotional realities — you’ve probably heard your brain whisper the same lies:
“You should be further along.”
“If you just worked harder, you’d feel better.”
“Other people are doing more.”And you’ve probably believed them, at least a little.
But your brain isn’t always a reliable narrator.
It’s wired for efficiency, not accuracy.
When life feels overwhelming, your mind will default to the simplest-seeming solution: do more.
Yet sustainable growth doesn’t come from doing more; it comes from designing your business around your actual capacity, not your idealized one.
It comes from testing what’s true, not assuming it.
That’s what capacity-aligned business design is really about: creating evidence-based clarity around what works for you, in this season of life, with the energy and resources you actually have.
If your brain has been telling you that “more” is the answer, try this instead:
Run your own experiment.
You might discover that less effort leads to more stability, that structure brings freedom, and that your business doesn’t grow when you push harder — it grows when you design for your truth.
Because sometimes the most productive thing you can do is stop believing everything your brain tells you.
Doors to my latest workshop will open soon. Conditions For Success: The 7 Domains That Shape Sustainable Growth is free for all Rising Tide members. Not a member? That's also free (for now). Get signed up and be the first to learn more!
I was sitting at my desk, doing my "usual" routine - the seemingly endless loop of "productive" things like email, writing, researching.
Yet, I couldn't shake this restless thought, pounding in my head:
“Is THIS what it's all come to in 50 years on planet earth?”
This year has been a wild ride, to say the least. Choosing to leave Indiana. Packing everything that would fit in a 5x7 storage pod (and selling or donating everything else) to come about 2,000 miles to the other side of the continent. Navigating my husband's health: 4 heart procedures, a neck injury, a diagnosis of and surgery for thyroid cancer, all in less than 6 months' time.
Oh... and I was supposed to be running my business, too?
Something had to change. I felt like I was living under a rock and I was pretty sure everyone was slowly losing interest in anything I had done or would be doing in the future.
Momentum matters. It's what keeps the "marketing machine" moving along. When you lose momentum, or can't capitalize on it when you've got it, things stall, slow down, and you basically have to start all over again.
Or at least it sure feels that way.
Sure, there's that old saw about how people learn by watching you. So there's some truth to the idea that visibility and influence are connected, but visibility for visibility's sake keeps leaders performing for appearances - draining energy, and losing trust in themselves and their teams.
When people believe visibility is leadership, you see things like:
With the rise of influencer culture, this is an easy trap to fall into.
I've been doing deeper work on what I call your Conditions For Success. It's a topic I've touched on in planning workshops over the years. When you know the conditions that set you up for success, it gives you more power to create or establish those conditions for yourself in an intentional way.
Your Conditions for Success aren’t just about energy, tools, or mindset—they include the world you choose to live and work in. Sometimes, the smartest move isn’t more effort, it’s moving toward contexts that naturally amplify your zone of genius or your ability to find success for yourself or your work.
And while I understand that not everyone has the ability to just up and leave where they are for more favorable conditions, the awareness that a better environment may exist is still important.
But in all my time researching and teaching, I missed something critical: identity alignment—how your internal sense of self matches how you act in work, relationships, and decisions (or doesn't). I'm fixing that now, by looking at why people who don't experience success may actually be grappling with Identity issues that we'd never considered before. Call it my own bias, or ignorance, this new research has helped me see just how important our sense of identity is in our sense of accomplishment and feelings of success.
I've known plenty of folks, and heard a number of stories about people who have wealth, power, prestige - all the outward trappings of success - yet they still feel miserable and unsuccessful. It seems obvious now that these folks were some how out of alignment, but I didn't get that it might be an identity issue. Checking all the boxes of "visible" success doesn't always equate to feeling successful or having an experience of success. I never realized that folks who weren't seeing that visible level of success may also be having a similar struggle.
If you're a leader who's stuck on "performance at all costs" you're running up against energetic, ethical, relational, and operational tensions that are likely to break you. You probably feel like you've got to be "on" all the time - or the house of cards will crumble. The research confirms what we already know: high stakes + high pressure + long hours leads to emotional exhaustion, reduced cognitive clarity, and eventually, burnout.
Let me be clear: wearing masks to get through a tough spot in your life or work can be useful. It's not always safe for you to be yourself, out loud an on purpose - especially if you're in an marginalized identity group.
Putting on a happy face when you are going through it can keep your clients or team members from unnecessary worry. But when your internal sense of self is misaligned with your external actions (especially if it's a chronic, continuous state of affairs), it can lead to:
When you can show up and get to be your full self (warts, sparkles, and all, as I like to say), you’re more likely to experience:
There's a TON of research to support this. Research also shows that being able to be your authentic self helps you lead your team members more effectively. But if you focus too much on short-term gains, and less on the long-term well-being of everyone (you, the team, the company), trust erodes and burnout sets in.
I get it. In our current political climate, there are a lot of short-term, immediate fires that need putting out. It's really hard to think about the long-term effects of anything when federal agents descend on your neighborhood and/or start rounding up folks who look like you.
The key is to strike the balance between your immediate need and the long-term vision you have in mind.
It's easy to forget. I sure did.
I was SO focused on getting moved, getting settled, making sure that my partner was healthy, that I had all I could do to see clients, never mind the other demands of my business! I managed to compete season 8 of Creative Freedom and have been faithful in filming for the reality show I'm working on, but there hasn't been much more than that going on for a while because of, well... (gestures wildly through the air) all this "life" that's been happening!
By tuning into identity alignment, you take a first step toward:
When you're out of alignment, trust drops. One look at the political landscape today and you see what I mean.
In a spring 2025 survey by the Partnership for Public Service, only one-third of Americans (33%) said they trust the federal government. Nearly half (47%) said they do not trust it. Further, two-thirds of Americans (67%) believed the federal government was corrupt, and 61% saw it as wasteful. A May 2024 Pew Research Center poll showed similarly low figures, with only 22% of adults trusting the government to do what is right most of the time. An August 2025 U.S. News & World Report survey found that 85% of Americans believe politicians and community leaders care more about their own power than the public's interest.
An article out of Cambridge revealed that When leaders don’t align what they say (visible leadership) and what they do, perceived authenticity and trust drop. This one from ScienceDirect says that your team (your audience) can smell the hypocrisy a mile away. You're not fooling anyone when you're being performative - at least, not for long.
I'd go a step further to say it's not just with your audience, but also with yourself. This sense of self-betrayal leads you to stop believing yourself, second-guessing yourself, and eventually, just giving up on yourself... and your dreams.
Ouch.
When I'm working with clients, we use a 4-step process:
Inside Conditions for Success, the Core Domain is the one that deals with your sense of purpose and identity. These are the things we have the most control over. Notice I didn't say TOTAL control over. We can decide how we want to show up in the world and who we want to be. We can seek to align our identity and purpose in the world in ways that others have little to no direct control over. But we are interacting in the world, and we have commitments, obligations, and identities that are not always going to be aligned with what predominant culture is asking of us. It's then that we have to make choices about where we will or won't compromise.
Those compromises are what set us up to potentially be out of alignment. Again, that's not to say all compromises are bad or wrong - very often they are survival skills. But it's unsustainable to LIVE that way for very long.
If the decision leads to confusion, skepticism, or dissonance in your relationships or team, it might not be truly aligned - or you may have been wearing a mask for so long that people around you don't know how to deal with this "new you". Here are some questions you can use to prime the pump:
“Does this choice come from my core values, or is it a reaction to others’ expectations?"
If you feel a sense of resistance, that’s probably a signal that something is off.
“Would I stand by this choice if someone asked me why I made it?”
If you find yourself holding back explanation or feeling defensive, that’s a red flag.
“Did I consider diverse perspectives, especially dissenting ones, before deciding?”
If you ignored feedback or dismissed counterarguments lightly, the choice may not be fully authentic.
"Am I aware of my motives, strengths, and limitations in this decision?”
If your decision feels reactive, emotionally heavy, or clouded by fear rather than clarity, that’s a sign to pause.
“Will this decision stand when pressures increase?”
If the decision only “works” now but collapses under stress, it may be more performative than authentic.
“Does this choice build or erode trust in me (internally or among others)?”
Because authentic leaders act in line with who they are, their followers tend to see that consistency, which builds trust (source).
When you're looking more closely at your identity, try these:
Journal Freely: Let thoughts and feelings flow without judgment.
You'll start to reveal patterns in your energy, decisions, and relationships. Over time, it can show where alignment is strong—and where external pressures may be pulling you off-center.
The goal is to keep moving closer to your truth. As I said before, total control - perfection is impossible unless you live in a vacuum. But striving for alignment helps you feel more successful in the moment. As I've said many times before, success is a destination and you're already there!
Conditions For Success is a topic I've touched on in planning workshops over the years. It was inspired by a quote attributed to the Irish poet of the Victorian age, Oscar Wilde:
"Success is a science; if you have the conditions, you get the result."
When I saw it, I felt this desire to prove or disprove the notion.
I mean, really? Can it be THAT easy?
In nature, we can see that some seeds bloom and grow while others - from the same plant - won't. We easily say "well, the conditions weren't right for the seed to grow."
Can this also apply to humans?
Apparently, yes... with an asterisk.
For years, I've led planning workshops and retreats where I've asked clients to consider their conditions for success in a generic way. Maybe they do their best work when they've had a cup of coffee first thing in the morning, or if they get to bed by 9pm and get eight hours of sleep. The focus was on things that were obvious and apparent - things they could control.
The logic being that when you know the conditions that set you up for success, it gives you more power to create or establish those conditions for yourself in an intentional way.
Some clients were able to take this rather generic assessment and run with it, while others still met challenges that made it difficult, if not impossible for them to create conditions that allowed them to thrive.
That's when I started thinking there might be something deeper at play. In our imperfect world, there are downright hostile conditions that make it impossible for almost anyone to thrive. And yet, there are a handful of people who can manage even despite those conditions.
There's a lot of "Darwinian, survival-of-the-fittest-type stuff" that's been baked into our world. Our culture, our communities. It's why we see the deep need for accessibility legislation and other resources to help people that are NOT optimized to function under those conditions to at least get by (or subsist, as is the case in many places where unaffordable housing is the rule, not the exception).
As I became more aware of these systemic issues, I recognized that there are some conditions we can control or influence, and others that we can't - at least, not at the individual level.
Turns out, your Conditions for Success aren’t just about energy, tools, or mindset—they include the world you choose to live and work in. Sometimes, the smartest move isn’t more effort, it’s moving toward contexts that naturally amplify your zone of genius or your ability to find success for yourself or your work.
In my exploration and research, I've identified 7 domains of influence that range from the highly personal (that we can control) to the more global (where we have minimal individual influence).
This helped me see where things were falling short with my clients' Conditions for Success. When you're in a Macro domain where the deck's stacked against you, it's a much harder slog. You can do everything "right" in your Core and Personal Domains, and still struggle more than someone who is operating in a Macro Domain that offers them more favorable conditions.
That's not to say that those personal things don't matter in those cases. In fact, they are even more important! While I'll stop short of saying you can create your own parallel society, I will say that the more aligned you can be with your personal Conditions For Success, the less friction there is for you to deal with. If you don't have to fight your Core or Personal Domains, that's less friction in your day-to-day. If there's less friction, that energy's freed up so that you can use your spoons to deal with the bigger, systemic conditions that are out of alignment.
Will it solve every problem? No. But the goal is minimal friction, not a problem-free existence. I'm not sure anyone can promise that!
Consider where you might be out of alignment. What's one small step you can take this week, today, right now even, to improve your Conditions for Success?
Reinvention isn’t just inevitable—it’s essential. If you’re a creative entrepreneur, you know the drill: what once felt like a perfect fit can suddenly feel like “itchy pants.” (Been there, done that, got the rash.)
In the final episode of Creative Freedom Season 8, I’m sharing 9 clear signs you’ve outgrown your brand—and how to embrace the next phase of your journey, even if it feels scary as hell.
If any of the topics hit home, you’re not alone. I’m right there with you—navigating my own messy, magical reinvention. You’ll hear more about that, too!
Download Season 8 Episode 10 | iTunes | Spotify
In this episode, we are talking about:
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Theme music: “Big Time” by Ikoliks, licensed from Artlist.io
In a world full of noise, your story is what sets you apart. As a solopreneur, you don’t need a massive marketing budget—you need a brand story that’s real, relatable, and rooted in your unique journey.
In this episode of Creative Freedom, we’ll explore why stories are the heartbeat of your brand, how your personal journey forms the foundation, and why shared values create deeper connections with your audience.
We also include a guide of 16 different stories you can start telling today to build that all-powerful “Know, Like and Trust factor” with your audience.
Your brand story is actually MULTIPLE stories. When you weave them together, you create a narrative that captivates, connects, and inspires action.
Ready to make your mark? Tune in to Season 8, Episode 9 of the Creative Freedom Show and discover how to craft a brand story that’s as unforgettable as you are.
Download Season 8 Episode 9 | iTunes | Spotify
In this episode, we are talking about:
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Special thanks to our Patrons for your continued support.
Theme music: “Big Time” by Ikoliks, Artlist.io
Ever roll your eyes at the phrase “personal branding”?
You’re not alone. For multi-passionate creatives like us, it can feel like trying to fit a rainbow into a single crayon box. But here’s the thing: your unique blend of passions is exactly what sets you apart.
Here’s the thing: your personal brand isn’t about creating a flawless facade. It’s about embracing who you are—warts, sparkles, and all—and sharing that with the world in a way that resonates with your Raving Fans.
Brands that last aren’t the slickest or the loudest—they’re the ones that keep showing up, being recognizably themselves. That’s how you build trust, loyalty, and a community of Raving Fans.
Check out the full episode and grab your free branding guide in our Rising Tide community.
You know you want to!
Download Season 8 Episode 8 | iTunes | Spotify
In this episode, we are talking about:
Rising Tide community members can login and access your free downloads here.
Not a member yet? It's free! When you register for the Rising Tide, you also get email updates, the FREE learning library, and access to episode transcripts, worksheets, and more!
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Theme music: “Big Time” by Ikoliks, Artlist.io
Whether you are established and looking to grow your business, or you are just starting to think about the future of your company, your market matters.
Regardless of your industry, your market needs to be big enough to support the health and wellbeing of your company. The larger your company, the larger your market needs to be (because you'll need more money to pay those bills!). Sometimes that means you'll need to broaden your audience and serve a different "slice of a slice" in order to get that market coverage. Apple started as a computer company and has diversified over the years into music and media to serve a larger market. You may not be the next Apple, but it might be time to broaden your market reach. If so, read on!
If you are keen to find a broader market for your business, here are a few ways to reach more people:
Widen Your Niche
I know. Business coaches like me tell you to "niche down" and focus on one thing (or one collection of things). That's to help you gain momentum and traction in a market. When you're clear on who you serve, it's easier to create marketing that resonates. But once you're established, or if you truly do have a wider market potential, it makes sense to open things up a bit and serve more people.
Here's a pretty basic example: I taught direct sellers for years. That was my niche. But folks that weren't direct sellers kept showing up to my training and, eventually, I had a throng of non-direct sales business owners that made up an entirely new market for me. Over time, I shifted almost completely away from direct sales-specific training, and had a wider focus on entrepreneurship for creative entrepreneurs. And even now, I'm shifting my focus again to micro business owners who know they want to be the celebrity in their niche. It's a wider audience than just creative entrepreneurs, even though it's a much more focused area of support.
Start to explore the sub-realms within or alongside your niche. Leverage the audience you already have, if possible. If you're a photographer, for example, maybe instead of doing just weddings, you'll also do boudoir. You're widening your offerings to attract a slightly different audience, but an audience that probably overlaps at least a little with the folks you already serve.
Bring In More (Web) Traffic
Whether you've got a brick and mortar location or you're solely online, having more of the right people coming through your "doors" means the potential for increased sales and repeat buyers.
Physical locations make a difference (location, location, location!), but so do the ways you invite people to those locations. What kind of attraction marketing are you doing? Are you partnering with nearby shops to capitalize on traffic already in the area? There are a variety of ways to bring more bodies into your establishment. What are you currently doing and what needs to change? Hiring a marketing agency or a business coach can help (ahem. hint hint, nudge, nudge!).
In the online world, you may want to use a professional SEO agency like Big Surf Digital to help you to bring in more web traffic. You can also do your own bit towards increasing traffic - including creating compelling content that is going to draw people in.
With more web traffic comes a broader audience and greater opportunities for sales, so this is something that you will certainly find useful to focus on.
Partner Up
Sometimes, a very effective way for a business to broaden its market share is to actually partner up with another company. It goes without saying that this other company won’t be a direct competitor, but one that is working in a similar kind of area of work, and in such a way that you should be able to work together towards similar goals. Think: a tax accountant who has a referral relationship with a financial advisor. With the best partnerships, you end up in a situation where you are going to both benefit much more compared to being alone.
Be choosy about your partners and who they are, but it’s the kind of thing that can help grow a business more quickly because you're leveraging the power of the networks of TWO businesses, instead of one!
Sell A New Product
Like the Apple example above, sometimes it’s as simple as just trying to sell a new product and seeing how that fares. Don't spread yourself too thin - that's the issue that often happens when someone tries to sell a bunch of different offers right out of the gate in a new business! Instead, think of another offer you might sell that's a logical "next step" for your existing audience and start putting it out there. You might find that this is enough to start things growing again.
Photo credit: Unsplash
Looking for better ways to manage your business and keep things under control?
Easier said than done! You need to identify the best ways to make your business more manageable - and it's different for every business. But here are five tips to prime the pump.
Sometimes you have to design things yourself. That makes sense if you're a small business and you're floating a first-time idea into the world. No need to plunk down a ton of cash on a design you're going to change later anyway. In fact, my designer, Tracy, has a quick and easy e-course to help you get your logo looking awesome for less if you're still in DIY mode. But for your core brand pieces, designing yourself, is often time-consuming and ineffectual. You want brand materials that will benefit your business. Even having a designer build business templates for you can help improve how you run your business. You'll have a brand-standard way of getting your message out without spending too long developing them yourself.
As your business grows, you'll hire more people to handle the workload. But you won't do well hiring any old warm body off the street. You may need to design a hiring process that ensures you hire the best candidates every time. They should understand what you want for your business and be ready to offer as much as possible to help it achieve and exceed its goals.
There are some issues you may not be able to handle in-house, especially as your customer base grows and you experience more demand. Rather than risk falling behind your competition, leave it to agencies to automate and operate your marketing needs. You can work with an email marketing platform to maximize reach and exposure to maintain customers and obtain new ones. Additionally, working with outsourcing companies for written content and other essentials will enable you to focus on parts of your business that require more attention.
Toxic company cultures can severely impact how productive your team is. Although you hope everyone will be professional enough to put differences aside for projects, this is not always the case. Therefore, encouraging a positive company culture and fixing any issues between your employees is vital. You need to be on the ball with what’s happening within your office and create an environment where people will happily voice their concerns without fear of reproach. The more communicative your office is, the easier it will be to keep everyone on the same page.
Finally, all entrepreneurs must learn to control their budget by setting goals and tracking expenses to ensure they can improve overall management. While you can’t be too stringent with costs, you shouldn’t overspend, as this can put your company in a precarious position. As long as you make the best investments in equipment, people, and marketing, your company will thrive as expected.
You can always find better ways to manage your business and ensure things run smoothly. Focusing on these critical areas will make everything else much easier, which puts your business in a better position to achieve its goals and achieve success.
Whether you're a new business or you've been around a while, achieving some level of established growth is an important ultimate goal for most companies. To get there, however, you need adequate research, proven strategies, and targeted actions to produce results. You must connect deeply with your audience and seek to understand and fulfill their needs - in ways that only you can. Ways that make you the obvious choice for what you offer. Since competition is rampant in every industry, it is important to stand out fiercely and ensure you capture the attention of your market. Here are some effective techniques to achieve success.
Affiliate marketing has been popular for some time, as it is an effective marketing strategy for growing your business. It has introduced a new way of promoting your products and services digitally. To put it simply, it involves collaboration between you and other businesses to advertise your merchandise in exchange for a commission whenever there is a sale or lead. One of its main advantages is that you don’t have to spend a lot of money as opposed to traditional marketing techniques like advertisement campaigns. This is because it is a performance-based model which allows you to only pay when there is an actual lead or sale.
Although blogs provide valuable information, they also help businesses stand out as an authority in their industries. If you have a website, adding a blog to your website can help you drive traffic, build your brand and showcase your expertise. Consider sites like sofiaseo.com to hire SEO experts who will employ the right keywords to attract your target market.
But... SEO tools are only part of the picture. Curate quality and useful content that can educate, inform, and attract your consumers. Because if it ain't quality, people ain't payin' attention!
Branding lets the world see your business personality. Brand is more than a logo or marketing slogan, it's the stories, perceptions, and ways your company influences emotions. How your audience views your business is important! Personality matters! Can a customer decipher who you are and what you represent through your brand materials? Do you hav a consistent "look and feel" in all your marketing across all your platforms? If not, you may need to hire help. I lean on Tracy Lay at Digivisual Design for all my branding help. Don't be afraid to change your brand strategy when needed. I've gone through multiple iterations over the years because I have changed. The same may go for you, too.
It is vital to get into the space of marketing through high-quality content that grasps the attention of your market and provides valuable information. Video marketing has become an innovative way to tell consumers about products and services through storytelling. For instance, if you sell makeup products, you can tell a tale of how applying your products have helped women feel beautiful and gain confidence in their looks. This will appeal to people who want to get a confidence boost and encourage them to buy from you. Ensure you invest in a good camera and brainstorm on creative advertising campaigns so you can stand out.
Word-of-mouth is one of the most powerful techniques that can increase your profit and elevate your company. First, you will need to provide top-notch goods and services as well as great customer service to your pre-existing consumers. Doing this will motivate them to tell others about your business and build your clientele. You can also offer incentives like discounts, freebies, or start referral programs that urge repeat consumers to refer your business for rewards. Apart from being effective, referrals can help you save money and expose your company to new opportunities and markets.
Growing a business requires a collection of strategies and practices. With these types of marketing techniques, you can propel your company to great success.
Image Credit: Nastuh Abootalebi from Unsplash.
Business security is an area every company needs to look after. While every entrepreneur already knows this, many don’t put enough time and effort into it. They’ll often just do the basics, which mightn’t be enough.
You’ll want to make sure your business is properly protected, after all. Once you do, you can potentially see benefits like:
And... it doesn’t need to be nearly as overwhelming as you think. Instead, it’s a matter of being practical about it.
Every company has its risks, with some of these being relatively obvious. Others wouldn’t be, however. Instead, they can be easy to overlook, despite how much they can threaten your business. You’ll need to know about these from as early as possible to keep your business safe.
Perform a risk assessment to figure all of this out. Not only does this tell you what risks you’re likely to come up across, but how likely you are to run into them. With this in hand, you’re in a much better position to figure out how to mitigate and overcome them.
Thieves and other malicious actors always scan for places that look unprotected. If a building looks dark, especially at night time, then they see it as more of an opportunity. Don’t let that happen with your business. Put up external lights, and these can act as a deterrent for potential thieves.
Even ones equipped with motion-detection can be a great help. You’ll be less likely to have any robberies or other circumstances during the night. It’ll even keep your employees safer if they have to leave the premises during the later hours. You’ve no reason not to put the effort into it.
You’ll bring in quite a bit of data as your company operates. A lot of this could be vital to operations, so it’s worth protecting it at all costs. Making sure your systems can’t get hacked is a great start with this, but it’s often worth doing more than that.
Systems could come down at various points, risking your data. There are tools, like Office 365 DLP by Spin AI and other sites, that can help make that one less thing to worry about. While you’ll still have to put time and effort into securing things on the front end, you’ll be in a much better position going forward.
You’ll already know you’ll need some basic protection when you’re trying to improve your business security. One of the first things you should do in your physical space is set up appropriate alarms and camera surveillance. Even in a home office, they can act as a deterrent for any thieves that try to break in. Then, if anything does happen, you’ll have footage of it, and the authorities should be immediately notified.
If your business premises has a car park, then make sure you don’t overlook its security. The external lights mentioned above can be a great help with this. They’re far from the only things you’ll need to consider when you’re looking after it, though. You could implement a few other measures.
Ideally, you’ll want to keep unwanted intruders out. Parking barriers, gates, and similar options can all help with this. With employee badges, you can make sure only the people supposed to park in the car park can. It’ll improve your business security quite a bit, making it worth the investment.
You’ll always need to keep your company as safe as possible. For many people that seems complicated, and they’ll often just do the basics and leave it at that. Don’t settle for that. Improve your business security as much as you can, and you shouldn’t have anything to worry about.
The benefits of putting the work in outweighs the time and effort it’ll take. You could even end up saving money because of it. You’ve no reason not to put some time and effort into making your company as safe as possible.
Credit: Pexels
Accidental entrepreneurship is more common than you might believe. So often, the creative entrepreneurs I talk with started their business out of a desire to move away from something else, and only after they'd seen some success "selling their stuff"... whether it was profitable or not.
Whether you want to create a clothing brand, become the next music sensation, or open a therapy school, in order to have a profitable, sustainable business doing what you love, you need to know how to build the business - in ways that work for how you're uniquely wired to work, as well as ways that work for your best customers. Most of the time those things are pretty similar, but not always identical.
Using this guide, you can understand the best ways to make your own business a hit.
So many creative entrepreneurs start businesses with little business knowledge, then they wonder why they are experiencing all kinds of issues. Trying to go it alone is a one-way ticket to stress, frustration, and a lot of trial and error.
One of the places I see most creatives trip up is worrying about the type of business to form. LLC? S-Corp? C-Corp? Sole proprietor? Non Profit?
While on some levels, this isn't nearly as important as, say, figuring out who your best buying audience is, it's still not something you want to try to do on your own. Even setting up a sole proprietorship, while easy, comes with risks that you should understand before committing to that type of business.
And if you want to start a non-profit here in the U.S., knowing how to start a 501(c)(3) is key if you want to avoid obstacles. Without the right support, you'll likely have a bundle of problems come tax time.
Don't be afraid to get piecemeal help if your budget doesn't allow you to keep professionals on retainer. Have an attorney review a contract, or hire an accountant or tax pro for an hour to explain the differences in start-up types. Arm yourself with enough clarity to help you make more confident business decisions.
To grow your business, new may be better, but WILD can be the best way to go. Out of the box approaches and innovators in the market face some uphill struggles in the beginning - Walt Disney built his playground in a swamp, for pity's sake! But once the idea takes hold, you'll be miles ahead of what any competitor could do to play catch up.
Being an entrepreneur requires a willingness to take risks anyway, so why not go after what you REALLY want to be doing? Your quirky thought could turn into something big and wonderful. You might manage to build an incredible business from a "silly", yet effective, idea! Be that brave person and start doing what feels right. Honor what you feel called to do with this one precious life of yours!
Some folks can create massive empires from a humble kitchen table start. But wherever you start, it needs to be a place that empowers you. Having a comfortable and functional workspace will help you stay focused. Filling that space with inspiration, motivation, and encouragement will keep you going even when things get hard - and they WILL get hard! That's business!
Your environment at home, at work, and even the folks you associate with all matter. Jim Rohn once said you're the average of the 5 people you hang around most. I don't entirely agree with that notion, but I do believe that you're a product of whatever nourishes you. If you're feeding your mind, body, and spirit things that empower, energize, and lift you up, you'll be farther ahead than folks who are stuck in demotivating and uninspiring situations.
If it's not feeding you, it's not helping you. Nourish your mind and spirit as much as you can. Create a "sanctuary" for your work, and do everything in your power to keep that space sacred to sustain you.
Bootstrapping isn't a badge of honor. Trust me, I've lived that lifestyle and it's stressful. Being "self made" is a myth anyway. Yes, watch your pennies, and be mindful of what's coming in and going out. Debt is a tool that's more like a scalpel than a hammer: it can cut you if you're not careful or knowledgeable in its use.
Oprah once told Queen Latifah to "always sign the checks" - meaning, if you're putting your name on the checks, you'll always know where the money is going, and be able to spot things that are amiss before they become a problem. But minding your pennies is only half the equation.
Sometimes wonderful, miraculous things DO happen - and we need to be open and willing to receive them. Yeah. I know that sounds a bit woo-woo for my tastes, too, but it's true. You just never know when that next client will pop in, or a new offer will arrive - out of the blue - to provide the financial blessing you've been looking for. Like that first point - sometimes just getting the right help at the right moment can be a godsend!
It may seem obvious, but Fusion Creatives are notorious for trying to do everything themselves and save the world in the process. Asking for help is our growing edge. Chaotic Creatives are good at the "trust the process" part, but often struggle with the "sign the checks" part. And Linear Creatives have the opposite strength.
Everyone can use a little help from time to time. Be willing to ask for and receive it. Create an environment that allows you to thrive as a creative entrepreneur and put your wild ideas to the test. Then, keep your eyes on the finances, and trust the process. You're doing the hard work, you're sharing your brilliance with your right audience. It's only a matter of time before success is yours!
Image credit: Pexels
As a business owner, you probably don't want one-time customers. I mean, you probably won't turn them away, either! But, having loyal repeat buyers creates stability in your business. Plus, it helps you build your credibility and establish your reputation in the marketplace.
If you’re feeling a bit stuck when it comes to client retention and customer happiness, here are a few ideas to stimulate customer loyalty.
Visiting your clients in person and have a conversation with them as often as possible. Catch a plane, hop in your vehicle and travel around to meet with them individually and get to know them better. Be sure you're staying safe out there. You don't want to end up calling a lawyer or a tow truck after a fender bender on your road trip.
Another way to keep happy and loyal clients is to reward and thank them often. A thank you will go a long way in helping you to make certain that your customers continue to choose to do business with you over the competition. There are many ways to reward your customers such as by offering special promotions or even sneak peeks of what products or services you may soon be rolling out before they go public. It may also help to acknowledge your customer’s birthdays and to send out a holiday card.
If you’re going to have a profitable and sustainable business then you must be a good problem solver. Make sure you train your customer service team and that they know how to handle a wide variety of matters that may arise. It’s important that you not only address these complaints but that you find suitable solutions in a timely manner too. You should avoid pushing issues aside for another day or hoping that they will just go away. You’ll have happier customers when you tackle matters head-on and can collect more positive online reviews for your business as well.
Of course, if you want your customers to want to return to your business, ensure all keep your equipment (and premises) well-maintained. That means anything your customers might interact with - websites, countertops, door handles... all of it! It's a detail often overlooked, especially when all that equipment is shiny and new. For example, if you're an ophthalmologist, maintenance means timely ophthalmic equipment repairs as well as basic computer updates. Prioritizing equipment maintenance demonstrates your commitment to delivering quality service or products, thus safeguarding your business's long-term success.
Your customers are eager to be heard and want to know they have a voice when it comes to how they’re feeling about your company and your products or services. Therefore, make it a point to be a good listener and give them the platform they need to let their thoughts, opinions, and insights be shared. Ask the tough questions and then lend an open ear so you can gather some tips as to what you can be doing better at your company going forward. Use this information you gather as a learning opportunity to fix what might be broken in your business. These are valuable tips and pointers from your customers that you can’t afford to overlook as a business owner.
If you're a freelancer, you probably understand the importance of having a strong online presence. Your website is central to being able to market your business and establish yourself as a successful freelancer. Indeed, a well-designed website serves many functions, including:
Here, this article will explore not the reasons why you need a website — we can safely assume that you already know them by heart and have probably discovered some new ones too — but the essential elements you need on your website. First of all, let’s tackle the obvious ones: You want a strong SEO-optimized presence as well as clear and obvious contact data.
We’ll jump straight to the lesser obvious aspects of a freelance business website, and why you need them for growth.
Professional-looking intro video
Video content has become increasingly popular due to its engaging nature and ability to convey information effectively. In fact, a video is more likely to engage your audience than a long text. That being said, you want to keep some crucial facts in mind:
A professional crafted video will help showcase your personality, skills, and passion for your work. It is also a great greeting for new visitors. Believe it or not, but there are plenty of inexpensive and high quality Ai video generators that can do the job for you.
Payment platform
Selling your services or products online has become a logical choice for freelancers. By integrating a payment platform into your website, such as the hosted payment form from PayTrace, you can streamline the process of receiving payments from your clients.
From a freelancing perspective, this not only saves you a lot of time and effort that you don’t spend preparing invoices and chasing payments, but it also offers a seamless and secure payment experience for your customers. This makes it easier for them to hire your services, or purchase your products, and for you to manage the transactional part of your relationship.
Newsletter sign-up button
Building a loyal audience and maintaining a strong connection with clients is vital for every business. The belief that only established companies can have a newsletter is wrong. For freelancers, the newsletter can be a fantastic tool that allows them to send exclusive content, keep the audience in the loop, and share latest offers and activities.
Even though newsletters may sound old-fashioned, they still help build loyalty and keep your customers in the loop. Therefore, adding a sign-up button on your website can help you build a group of potential leads. Regular (but not too regular) newsletters can nurture a loyal following, establish a sense of trust and credibility, and ultimately lead to repeat businesses and referrals.
As a freelancer, your website serves as a powerful marketing tool that can attract clients, establish your brand, and demonstrate your USP. As such, you want to seize the opportunities to make your website work harder for you with the tips shared above.
At the end of March, I had the honor of speaking at the TEDxBloomington Salon and it was amazing.
Salons are generally smaller scale TED-style events that are locally curated, like any TEDx event. Unlike a larger, full-day event where the talks can range pretty widely, Salons are generally on a more focused topic. Our topic was (sustain)ABILITY.
The theme still lends itself to some pretty wide-ranging topics, including a sonnet on sustainability, the importance of preserving indigenous language for future generations (and the tech to make it accessible to everyone), how kindness and generosity can sustain us, the 3 steps to find healing in business, and more. I look forward to sharing the talks once they're all uploaded, but for now, I can share my talk on How the Marginalization Tax impacts finding Enoughness for micro businesses. You can also access the bonus resources for my TEDx talk here.
My life is a paradox. As a business coach and entrepreneur, I rely on Capitalism to keep food on the table. And I help my clients to do the same. But as a human being, I also rail against what it seems like Capitalism has become: a money-grubbing, soul-crushing free-for-all for the wealthy elite that would rather leave our big blue marble than invest in healing, protecting, and sustaining it.
About 40% of my clients are multiply marginalized, many with a chronic illness, disability, or other capacity-limiting constraints that have essentially forced them to leave traditional employment and go out on their own because it works for how they're built. Forced, because capitalism asks more of us than we can consistently give, and no one feels this quite as much as the marginalized people of the world.
Entrepreneurship then, becomes a way for them to "leverage" the capacity they DO have - but not everyone is equipped to meet the challenges of entrepreneurship.
The incessant invitation to grow for growth's sake is a siren's song that hypnotizes entrepreneurs into the trap of adding one more zero to our revenue… and then another… and then another. But that "MORE" doesn't include room for things like more rest, more play, more ease - unless you hustle your face off first. There's this persistent myth that if you just work hard enough long enough and do your best, you'll make it to that "some day" where you can retire in style.
But Capitalism asks for more than many of us can give. And it has a bad habit of moving the goal posts on us.
With so many companies shooting for the moon - both literally and figuratively, this incessant drive for "More" isn't a sustainable path. How do we find the sustainable path in business? We strive for Enoughness instead.
When we look to nature, a cactus can thrive on very little water and a lot of sun. That is Enoughness for the cactus. If you flood the desert, the cactus rots. If you take away the sun, the cactus starves.
So Enoughness looks different in different situations.
For the folks that I work with, Enoughness is a result of building a business that works for their unique situation.
They are not corporate behemoths. They are parents, artists, travelers, authors, healers, activists, and more. They want a living wage that allows them to retire a spouse or provide for their families, and be able to enjoy the fruits of their labors - even when Capitalism tries to ask more of them than they can give on their own.
For years, I've taught what I call your Enoughness Number. It's essentially the revenue your business needs to bring in on an annual basis in order to have an experience of Enoughness. Not excessive, but appropriate. Not just subsisting, like so many marginalized folks do, but thriving.
But then one of my non-normative clients pointed out that I had not taken into account the additional resources required to navigate a world that asks more of you than you can give. We dubbed this added cost The Marginalization Tax.
At that time I was still under the spell of meritocracy. Just work harder. Keep working, and eventually you'll get there…. however long THAT is. I had always been able to keep working… until the day I needed back surgery. For eleven days I was unable to walk, stand, or otherwise move my body without substantial pain and significant help.
I was lucky I had help at home and owned my own business. If I'd been in a traditional job, I probably would have been fired or forced to use all my time off. And then where would I be for the rest of the year?
This tax is a spectrum of disadvantage based on a number of things like skin color, religion, gender expression, geography, age, body shape, economic status, social status, and basically any circumstance where there's a power imbalance that puts one group of people at an advantage to the detriment of others.
For example (and this isn't exhaustive, but you'll get the idea): I'm a cis, straight, neurodivergent, mixed-race, black woman that presents as white and able-bodied. I'm almost 50 and my body shape is not the socially accepted norm. I have a mix of privilege and disadvantage that impacts the resources I need. The more resources I need, the greater the marginalization tax I pay to participate in this world.
So let's look at what Enoughness looks like both with and without the Marginalization Tax applied so you can see how this works.
First, what are your total living expenses? Let's say $60k
Now add to that your growth. Maybe you've got a nice-to-have or a want that you'd like to see happen in the next year. That's your take-home pay requirement.
If you're a business owner, on top of your take home pay, what are the other "living expenses" of your business?
Then add your business growth to that. Maybe you want to launch a new offer and need to invest in infrastructure or support. Put it in your total.
Now add all that up and add a 10% cushion for unplanned surprises. They happen.
That's already a large number for a small business.
But, now we add the Marginalization Tax.
Based on where you fall on the spectrum, this could be anywhere from zero to as much as 50% of the total. Think that's steep? According to a 2021 report from the national women's law center, black women make a million dollars less over their career than white men. That's 37% less. That is the Marginalization Tax in action.
So we total this all up and there it is - one Enoughness Number that's drastically different than it would be if you didn't have to pay this tax.
Unlike the taxes you pay to your government each year, the bill for the Marginalization Tax comes due each day. This weekend my husband bought some cookies for $4. But I can't eat those cookies because some of the ingredients will hurt me. If I wanted to have a comparable amount of cookies that I can eat, I'd have to pay nearly 3 times as much - or I could spend just a few dollars more for all the ingredients and make them myself. Which would take an additional 45 minutes out of my day.
He can just open a package of cookies and go to town! The Marginalization Tax means I pay significantly more either in time or money - resources I may or may not have - just to enjoy a cookie.
Now you might say, "But Lisa, that's a cookie. A treat. You don't NEED a cookie. You can live without a cookie."
Yes, but why should I have to settle for less just because my body is built differently than yours?
But, let's say you're right and look at another case: One of my clients applied for medical disability long before we started working together. She had a profitable business that she'd built around her chronic illness which was so severe and variable that she never knew what her capacity to work would be like from one day to the next. Once she got approved for disability, she shut it all down. She said to me, "I can't jeopardize my disability payments. What if I go off disability and then my business has a down year? I'll have to re-apply and go through all of this all over again - and I might not survive!"
I don't blame her for wanting to protect herself and know that she can survive in a world that makes it hard for her to just exist. I blame the system where the deck is stacked against some of us and not others. That is the impact of the Marginalization Tax.
Everyone should be able to experience enoughness - a fully belly, a warm bed, and the safety of knowing they have what they need to thrive. There's certainly plenty on this planet to make it possible. But the playing field isn't level. What's worse, Capitalism keeps moving the goal posts.
But I believe that the best way to change a system is from the inside. That's why I'm a business owner. That's why I help other business owners - who aren't trying to hustle their face off to be a squijillionaire. They just want to find the balance that allows them to be paid well, within their capacity constraints, and have the time and energy to enjoy the fruits of their labors.
We don't need more rockets into space. We need more business owners striving for Enoughness for everyone.
When we have Enoughness it's… well, it's enough.
Like I said, it's a paradox.
For years, I've held connection calls where I hop on zoom for 20-30 minutes to get to know a new networking connection. Invariably, a business question pops up and most of the time I can spot a solution to their issue before the end of the call.
In many of these cases, I was able to help them see a way to open up a new income stream, refine a system or process, or just make their business easier in a matter of minutes. Not long ago, I was talking with a guy and by the end of the call we'd mapped out a new approach to one of his existing offers.
That new approach landed him a $15,000 deal later that same day.
I know that might sound a bit unbelievable, but I have receipts. This was both a blessing and a curse for me. A blessing, because I've been able to help hundreds of people over the years. A curse because, for years, I didn't really know how I was doing it.
So, I finally sat down and spent time examining how my brain works... the questions I was asking in order to get those kinds of results for total strangers.
That's how the Creative Freedom Business Model Equation was born! Once I had it worked out, I tested it with a few of my clients before rolling it out in last year's CashFlow Creator Workshop.
I'm excited to announce that we've re-opened the doors to this popular workshop and I'll be hosting it again this month!
The Cashflow Creator Workshop is designed for entrepreneurs and business owners who want to create a business that reflects their personality, voice, and style and connects with more of their ideal clients and customers with greater ease. More money, more time to enjoy it. A business that works for how you're wired to work.
Whether you're just starting out or looking to rebrand and redesign your business, this workshop will provide you with the guidance and support you need to succeed. By the end of the workshop series, you'll have a personalized roadmap for building or refining your business, based on your unique lifestyle and goals.
This 5-day workshop series, running from April 17-21, will provide you with the tools and guidance you need to design a business model that works for how you're wired to work. Each day, we'll focus on one part of the Creative Freedom Business Model Equation. By the end of the workshop, you'll have a comprehensive understanding of what is and isn't working in your business and how to fix it.
Day one of the workshop will focus on the first part of the Equation: You. We'll dive deep into what really matters for you, including your values, personal context, and the mission/vision for your business. We'll look at how those things play together and what your non-negotiables are to actually feel successful. At the end of the day, you'll be able to communicate clearly the strengths that you bring to the table through your company, and what's most important for you - both personally and professionally - so that you can have a business that supports you to have more of what you want and less of what you don't!
On Day 2, we'll dive deep into the "why" of your business. Not YOUR personal "why" - although that's important, too. Instead, we'll explore why you're in this line of work, what motivates and inspires you, and what makes you uniquely qualified to do what you do. We'll also examine the core purpose of your business, the change you want to see in the world, and the impact you want to have on your customers or clients. By the end of the day, you'll have a clear understanding of the driving force behind your business, which will help you create a brand message that resonates with your ideal audience and sets you apart from the competition.
On Day 3, we'll dive into the "who" of your business model equation. We'll take a deep dive into your ideal clients from a different angle - those who already resonate with your "you" and "why" elements. Instead of trying to conjure up some niche market out of thin air, we want to connect more deeply with people who already resonate with who you are and why you do what you do. We'll explore who your ideal customers are, where they hang out, what they want and need, and how your business can best serve them. By the end of the day, you'll have a clear picture of who your business is for, and how to speak directly to their needs and desires.
On day four, we'll dive into the "what" element of your business model. We'll explore the transformation your offer provides for your clients or customers and identify any gaps or areas for improvement in your current offers. This day is all about fine-tuning your offers so they are aligned with your unique value proposition and the needs of your ideal clients or customers.
Day five will be dedicated to the "how" of your business model. You can deliver the same "what" in different ways - different "how's". A book, a course, and a video, for example are different ways to delivery the same "what". We'll examine the delivery and pricing of your offers, as well as your marketing strategy. By the end of this day, you'll have a solid understanding of how to package and promote your offers in a way that resonates with your ideal clients or customers, and generates the cash flow you need to sustain and grow your business.
This is one of my favorite testimonials from our workshop last year:
"This workshop is POWERFUL! And Lisa Robbin Young is a MASTER at the concepts and practices she teaches - not to mention a great coach. I got a level of clarity of purpose and strategy for going forward that had been missing for me. And it's a strategy that EXCITES me and had me saying 'YES! That's ME! I can do that!' Thanks Lisa!"
Teresa Romain - Founder of Access Abundance
Other attendees said they also experienced:
So if you're serious about having a business that works for how you're wider to work, get your buns over to my info page and register for the CashFlow Creator Workshop series and take the first step towards a fulfilling and sustainable business.
I'm capping registration at 20 people. If financial accessibility is an issue for you, please reach out. Partial scholarships or grants may be available.
My husband and I were talking about the movie Grease the other day. While I was conjuring up lyrics from "You're The One That I Want", Jim piped up and said, "The moral of that story is that you've got to change yourself if you want a man."
I was not seeing it. I mean, he's right that you shouldn't have to change yourself in order to be with someone you care about, but was that really what was going on with Sandy? Or was she finally letting herself be more of the person she wanted to be?
Throughout the movie, Sandy was this buttoned up bobby sockser - watching everyone around her living their lives out loud, while clutching her pearls and saying "I couldn't possibly!" at everything going on. Rizzo and the other Pink Ladies tried to get her "Sandra Dee" to loosen up, but she was too scared and possibly ashamed to do anything about it. Until that drag race showed her what she was missing out on by staying buttoned up.
Let me be clear: there's nothing wrong with being a "Sandra Dee" type - if that's who you really want to be. But you could tell, at the dance, that there was more to Sandy than the buttoned-up persona she had been sharing with the world. She liked being in the spotlight and was miffed when Cha-Cha pulled Danny away from her and won the competition.
Once she got over herself, her next evolution was a more confident, fun-loving person. Yes, she stepped awkwardly at first, but it was someone she WANTED to be. Not something she HAD to do. Sandy chose a path that worked for her and finally let the rest of the world see more of who she really was.
If you ever feel like your brand isn't doing a good job of telling the world who you are - or that you're being ignored by your ideal clients and customers, you might still be trying to show the world your "Sandra Dee" self, when you've actually evolved into a stronger, more charismatic leader. It's time to step out and shine!
Your brand is more than just a logo or a tagline. Your brand is the total experience that your customers have with your business, from the way you communicate to the quality of your products or services. It's the emotional connection that you build with your audience, and it's what sets you apart from your competitors.
So, if you're talking one way when you show up in person and your visual brand or marketing copy doesn't match, there's a disconnect that your right audience won't take the time to figure out. They'll just shrug their shoulders and move on. A confused mind says "no" - or at least, that's what I was taught decades ago when I started my online marketing journey. If your brand isn't feeling like you anymore (or maybe it never really did), then it's time for a tune up!
How do you go about building a brand that truly reflects your personality, voice, and style, and connects with your ideal clients and customers?
Clients hire me when things get out of alignment. The first place I look is their business model. You've heard me talk before about the Creative Freedom Business Model Equation: (You + Why + Who) + What + How. Every business needs a model that works, which is why I love this Equation so much. It's flexible and adaptable to any situation.
But how do you put this into practice?
Take a cue from Dolly Parton, another famous blonde from musical history. She's a true master of her brand and an undisputed celebrity in her niche. Dolly has built a brand and a business empire that reflects her personality, voice, and style, and has connected deeply with her fans for decades. Her music, fashion, philanthropy, and overall persona have all contributed to her success and enduring popularity. Dolly's unique style and personality have made her a beloved icon for decades. But beyond her music and fashion, what makes her so successful?
Using the Creative Freedom Business Model Equation, let's analyze Dolly's business model!
Know Yourself
The Equation begins with the importance of knowing yourself in order to connect with your ideal customers.
Dolly knows herself. She has a strong sense of self. She embraces her roots and values, and incorporates them into everything she does. She has never been afraid to embrace her unique style and persona. From her flamboyant stage outfits to her signature blonde hair and southern drawl, Dolly has created a persona that is instantly recognizable and beloved by her fans.
Understand Why You Do What You Do
Dolly's "why" is to spread joy and uplift others, which she does through her music, books, and philanthropic work. She's no Pollyanna. She's not afraid to talk about painful things, but she's also quick to look to the sunny side. Dolly has a deep connection and commitment to her audience. She's been open and honest with her fans, sharing personal stories and experiences that resonate with people on a deeply emotional level. Dolly makes it clear that she cares deeply about her fans and wants to make a positive impact on the world.
Your brand should be a reflection of who you are as a person and what you stand for. Don't try to be something you're not just because you think it will be more marketable or popular. Authenticity is key, and your audience will be able to sense if you're not being genuine.
You need to know what you stand for. Take some time to define your brand values – the principles and beliefs that guide everything you do. Then, SHARE them with your audience! These values are the foundation of your brand and can help you stay true to your authentic self.
Who Needs You Most?
To create a brand that resonates with your ideal clients and customers, you need to know who they are. What are their needs, desires, and pain points? What do they value? What motivates them? What kind of language and tone do they respond to? Once you have a clear understanding of your audience, you can tailor your brand messaging and marketing materials to speak directly to them.
Dolly understands that her fans value her sincerity, so she speaks from the heart - and isn't afraid to share hardship and poke fun at herself! She also knows how to adapt and stay relevant without compromising her values, such as when she collaborated with EDM artist Galantis on a remix of her hit song "Faith."
Your brand should tell a story – the story of who you are, what you stand for, and how you can help your audience. Use your brand messaging and marketing materials to share your personal journey and connect with your audience on an emotional level.
What Are You Selling? How do you deliver it?
This isn't just about your product, but the deeper benefits your audience gets from experiencing your work. Dolly is a singer and songwriter, so she's selling stories - in musical or written form. But what Dolly actually sells (the deeper benefit) is joy, connection, belonging, and hope. Whether it's music, Dollywood, OR any of the other "offers" that Dolly has for sale, the ultimate goal is the same - to put a smile in your heart and make the world a better place.
Dolly knows how to deliver her message to her audience. Her infectious personality and magnetic charisma make her a natural performer, and her business savvy has helped her build an empire that includes Dollywood theme park and her own record label, and numerous projects for film and television. Dolly has created a brand that has wide reach. And while she delivers it to you in a variety of ways, the "what" that Dolly delivers is the same every time.
Don't be afraid to let your personality shine through in your brand. Embrace your quirks and unique traits – they're what make you stand out from the crowd. Whether it's a love of 80's musicals, country music, a passion for hiking, or a quirky sense of humor, incorporating your personal interests and hobbies into your brand can help you connect with your audience on a deeper level.
Consistency is key when it comes to building a strong, authentic brand. Your messaging, visuals, and overall tone should be consistent across all your marketing channels, from your website to your social media accounts. Use the same color scheme, fonts, and tone of voice to create a cohesive brand identity that's instantly recognizable. Make sure they reflect the current you - not who you were 10 years ago! If it's time for an upgrade or update, talk to a brand design professional who can help your materials better reflect your awesomeness.
Building a successful business isn't just about branding - it's about having a solid business model that supports your unique strengths and skills. That's why we invite you to join us at our Cashflow Creator Workshop, where we'll dive deeper into the Creative Freedom Business Model Equation and help you create a business model that works for how you're wired to work. Register now to secure your spot and take the next step towards building a business that aligns with your values and goals!
Remember, building a brand takes time and effort. But with the right Equation - and a little inspiration from Sandy and Dolly - you can create a brand that has your fans singing "You're the one that I want!"
Once upon a time, Emily was on her way to meet up with some friends at a local rock bar. As she walked down the street, the sound of guitars and drums beckoned her closer.
She walked in and was immediately transported back in time: a dim room, neon glow, and the smell of leather and hairspray filling her nostrils. The band was playing "Walk This Way" and a full slate of classic 80's rock. As the band played on, Emily let herself fantasize about being on stage, playing her heart out to a crowd of adoring fans. She'd played guitar all her life, but never really did anything with it.
"Maybe it's time." She thought to herself.
Emily began working to launch her rock music career. Hair teased to the sky, the leather pants, and blazing guitar skills that would put Eddie Van Halen to shame. She was a little rusty, but it all came back quickly. She went to open mics, talent showcases, and started connecting with other musicians. Still, despite her passion and dedication, launching wasn't as easy as she'd hoped. She sounded like every other 80's rocker and - let's face it - there's not as much demand as there once was for 80's rockers (sad face)!
After one showcase, one of the featured artists shared with Emily the secret to her success: "It's not just about the music, kid," she says. "It's about your values and your vision. It's about who you are, why you do what you do, and your audience. And of course, it's about having a killer sound that sets you apart from the rest."
Emily takes this advice to heart and re-evaluates her approach to building her band. She starts by looking inward and examining her own values and vision for her music. Who is she as an artist? Why does she want to create this type of music? Who does she want to connect with through her music? With a clear sense of purpose and direction, Emily is able to attract other like-minded musicians who share her values and vision.
Together, they work on developing a sound that's fresh and unique, but still true to their roots. They experiment with different instruments, lyrics, and melodies until they land on something that feels right. And with each rehearsal and performance, they continue to refine their sound and their message.
Eventually, Emily's band catches the attention of a record label, and they're offered a contract to record their first album. But even with this newfound success, Emily never loses sight of her values and vision. She remains true to herself and her music, and continues to connect with fans who share her passion and love for 80's rock.
While Emily might be a fictional character, the lesson still holds: building a successful business is about more than just the product or service you offer. It's about understanding your values and vision, identifying your target audience, and creating a unique and compelling message that sets you apart from the competition.
THAT is what makes up your business model. I know. Saying that might just make your eyes glaze over, but hear me out. If you're tired of feeling like your business doesn't align with your unique values and vision, the problem is likely your business model. If you feel like your business doesn't truly reflect who you are and what you stand for, the answer probably lies in your business model.
In short, if you don't have the time, the income, the freedom, the reach, the alignment, or ease that you thought you'd get from your business... then chances are good there's something amiss in your business model!
Like it or not, if you're bringing in any revenue at all, you already have a business model. It may or may not be profitable. It may or may not be sustainable. Being intentional about your business model allows you to have a business that works with your natural abilities instead of against them. And I believe everyone can have a business that works for how you're wired to work.
The way we do that here at Creative Freedom HQ is through the Creative Freedom Business Model Equation.
You Linear Creatives are already salivating, I know. But, this isn't a traditional mathematical equation. It's part art and part science, so Chaotics and Fusions can have some fun, too! The Creative Freedom Business Model Equation helps you define the various elements of your business model based on a few factors - including your unique values and vision.
The equation is simple: (You + Why + Who) + What + How
Let's break it down.
The Creative Freedom Business Model Equation is a set of flexible "pieces" that tell the story of how your business creates value in the world. There are plenty of tools to help you design business models in the world, but most of them are unwieldy and complicated. Based on the Strategyzer business model canvas, our business model equation is a straightforward, easy to understand way for micro-business owners to approach business model design.
You probably noticed that the first part of the equation is in parentheses. That indicates the "internal" part of the business model. The part of doing business that is most directly impacted by your values and beliefs - much of which is internal to your company and not on public display. The second part of the equation is your offer. That's the part that the public gets to see and interact with regularly. You offer is both the "what" you're selling and "how" you're delivering it.
Now, let's take a closer look at each piece of the equation.
Who are you, really? What matters to you as a person? It's important to understand your context and constraints in order to design a business that works for how you're uniquely wired. We take a 360-degree view of the entrepreneur to truly understand what you're all about and what you can realistically bring to the table, considering your circumstances. Ask yourself things like:
This is often the hardest part, because you have to unpack the layers of stuff that come from "shoulding" on yourself, and get to what's really true. It's important to take the time to deeply reflect on these questions and come up with genuine answers that align with what's true for you. Once you have a clear understanding of your values and vision, you can move on to the next step.
This is about your motivations and your vision for the future. If you've read Simon Sinek's book, Start With Why, this may feel familiar. Simon's position is that people "don't buy what you do, they buy why you do it." This is all about purpose and mission. Understanding your "why" and communicating it helps the right people connect. By creating resonance with your audience, you'll attract more of the right people with greater ease. Ask yourself these questions:
This is about your audience - or primary audience, if you serve multiple audiences. Who are you here to serve? By identifying your core audience, your messaging can speak directly to those folks. There's nothing for sale in this world that's meant for everyone. And that's the way it's supposed to be. There are people already primed and ready - excited even - to experience the that thing that you offer. Why waste your energy chasing everyone when your right audience is "already ready already"? Ask yourself questions like:
Your offer is made up of both the "What" and the "How" - which we'll talk more about in a minute. The "What" is all about what you're selling. This is the transformation, not just the object. It's not just a pair of socks, it's warm feet. It's more than a song, it's a sense of belonging. It's the thing, but it's also the end result of experiencing that thing.
As a business coach, I sell tools for business growth. But at a deeper level, what I really sell are things like self-worth, confidence, peace of mind, and clarity. Because when your business is growing in ways that work for how you're wired to work, you feel more confident, you've got clarity on what to do, and peace of mind that things are working. That all contributes to your sense of self-worth.
As you're thinking about what you sell, ask yourself:
The second part of your offer is the the "How" - the delivery mechanism. You can offer the same "What" in different ways. When I wrote my book, Creative Freedom, we made it available as an audiobook, a digital book, and a physical edition. I've also extracted parts of the book for some of the training I do. Same "What" - the knowledge and information - delivered with a different "How".
Different delivery methods may come with different pricing, so we put that inside the "How" as well. Consider different delivery methods and pricing models to find the best fit for your business and your audience. As you're looking at this final piece of the Equation, ask yourself questions like this:
When you put it all together, the Creative Freedom Business Model Equation is flexible and only limited by your answers. By aligning your business with your unique values and vision, you'll create a business that truly reflects who you are and what you stand for.
With a clear understanding of your unique values and vision, and a defined business model based on the Equation, you can now operate and make choices from a more aligned starting point. Look for areas where things can be re-aligned with your business model to create a more authentic and fulfilling experience for both you and your customers.
For example, if one of your values is sustainability, you might look for ways to incorporate eco-friendly practices into your business model, such as using recycled materials or reducing your carbon footprint. Or, if your ultimate vision is to create a positive impact on your community, you might explore ways to give back or donate a portion of your profits to a local charity.
Once you have things in alignment, it's important to test it out and see how it works in the real world. You will evolve over time, so it's important to go back and review your business model from time to time, to make sure everything is working effectively, profitably, and sustainably for you. If it's not, it's time for a review!
In April, I'm leading a business model workshop to help you work through the Creative Freedom Business Model Equation and apply it to your business. I call it the Cashflow Creator Workshop because I know that only Linears get excited about business models - but everyone wants better cashflow! Seats are limited, so if you're ready to take the first step towards creating a business that truly resonates with you and your audience, join us! Can't wait to see you there!
[Author's Note: Before you ask, this is NOT about the book "Choose Yourself" by James Altucher. I haven't read it yet. It's on my list. Pinky swear.]
A colleague (let's call her Gina) confided to me that despite being a six-figure entrepreneur (with real profits), despite having retired her husband, and despite being able to travel the world, she still grapples with her inner belief that she's just not good enough.
From the outside, it seems like Gina's got it all figured out. But secretly she worries that every success she's had is just a fluke... and that at any moment, everything she's worked so hard to build will come crashing down.
No matter how many wins she racks up, no matter how many clients she helps, Gina's inner critic keeps pointing back to that insecure, misunderstood, neurodiverse teenager she used to be.
Disobedient. Space cadet. Disorganized. No one thought she'd amount to anything mostly because no one took the time to accurately diagnose her neruodivergence.
And even though she can see herself more clearly now - even though she's killing it in her life and career - Gina still grapples with owning her awesomeness.
Impostor syndrome? Maybe. Gina's really good at what she does, and she knows it. She talks about the results she gets for her clients, so I don't think it's that so much as the programming that's keeping her from confidently choosing herself.
Maybe (as a survival skill or coping mechanism) you were conditioned to seek external validation and approval or learned to prioritize the expectations and desires of others over your own. Not that I speak from experience or anything! This often creates feelings of guilt or shame when you start to prioritize your own needs and desires.
That's a hard knot to untangle!
While it might be easy for some people to step forward confidently and say "pick me", choosing yourself is not always as simple as deciding to take ownership of your own success or creating your own opportunities. If that were the case, we'd all do it with ease! Sometimes there's more at play than you might realize. It's also about dealing with the inner demons that tell you that you're not good enough, that you don't deserve success, that you're an imposter, and that you're one mistake away from failure.
Additionally, choosing oneself often requires stepping outside of one's comfort zone and taking risks. When you choose yourself, you're putting yourself out there, taking risks, and exposing yourself to criticism and rejection. Fear of failure, rejection, or judgment from others can be powerful barriers to making choices that are truly aligned with our own values and goals. It's not easy to do, especially if you're a marginalized person or if you've been conditioned to seek external validation or play it safe.
"Suck it up, buttercup, and put on your big-girl panties" becomes a problematic platitude that just serves to frustrate and enrage rather than inspire action.
Choosing yourself also requires a certain level of self-awareness and self-confidence. You need to know who you are, what you stand for, and what you want to achieve - and vocalize it. So often that truth gets buried under the well-meaning "shoulds" of others. That makes it harder to believe in yourself and your abilities when others don't.
After my first marriage ended, I had a LOT of unpacking to do. So many stories of unworthiness were programmed into me from the years I was hitched to a well-intentioned someone telling me over and over that I was never going to achieve my dreams.
No, really! I do believe he thought he was being helpful by trying to encourage me to "just be happy with what you have" or that I'd be better off if I would just "get a 'real' job."
After you hear those messages for a while, you start to believe them. That's how brainwashing works. It took years of self-examination and staring down those old stories to remind me of who I really am. I didn't do it alone. I had friends, family, therapy, and now I have a husband who adores and fully believes in my magic.
Choosing yourself means being willing to go against the grain and chart your own course, even if it means going against the norms and expectations of your family, friends, or society. That's not always an easy (or safe) thing to do.
When we choose ourselves, we take control of our own destiny. We no longer wait for someone else to tell us what to do or how to do it. We become the driver of our own life, charting our own course and creating the success we crave. By taking ownership of our success, we also take responsibility for our failures. We learn from our mistakes, adjust our course, and continue to move forward.
But choosing yourself isn't always easy. It requires you to step outside of your comfort zone, to embrace your strengths, and to be vulnerable. It means taking risks and being willing to fail. It means letting go of the expectations of others and trusting in yourself. That's scary stuff, right there!
The power to choose yourself lies within you. You really do have the ability to create your own opportunities, to design a business that aligns with your values and strengths, and to pursue a life that's more in alignment with who you are and what you want to be about in the world. It means identifying your strengths, your values, and your vision for the future. It means being intentional about the work you do and the clients you serve.
Start by reflecting on your values and priorities. What is truly important to you? What do you want to achieve in your life and business? Once you have a clear understanding of your own values and goals, it can be easier to make choices that align with them, even if they may be uncomfortable or uncertain.
Then, recognize and celebrate your worth and value. It may seem awkward (and you might need some help), but YOU need to recognize that you are valuable, and that you have something to offer the world. Instead of trying to be someone you're not, embrace your strengths and use them to your advantage.
Redesign your business to be more in alignment with who you are and what you want to be about in the world. So long as it's legal, it's YOUR business. It's okay to do it your way! Instead of comparing yourself to others, focus on your unique strengths and talents. Write them down! Sing your own praises and remind yourself of them often.
Don't wait for someone else to give you permission to pursue your goals, take ownership of your success. Create your own opportunities and don't be afraid to take risks. Don't be afraid to fail, because failure is just a stepping stone to success.
Speaking of which, learn to reframe failure as feedback. Instead of seeing failure as a sign that you're not good enough, see it as an opportunity to learn and grow. While sometimes failing is a good indicator that it's time to quit, don't just assume that's the case. Ask yourself what you can do differently next time and how you can use the experience to improve.
Practice a little self-compassion and recognize that choosing yourself is not selfish, but rather a necessary step towards personal fulfillment and success. It's natural to feel fear, self-doubt, and other negative emotions when you're stepping outside of your comfort zone. Be kind to yourself and don't beat yourself up for feeling that way. Instead, acknowledge what you're going through and remind yourself that your feelings don't get to drive the bus. Make time for self-care activities to help you feel more centered and confident.
Surrounding yourself with a supportive community of like-minded folks can provide motivation to stay on track or encouragement when you're trying to prioritize your own wants and needs. It may be slow-going at first, but stay the course! Choose people who uplift you, support you, and believe in you. Avoid people who bring you down, criticize you, or undermine your confidence. In Gina's case, she found that her mastermind community was invaluable for overcoming her inner critic and staying on track.
Seeking out resources such as workshops, coaching, or mentorship can provide valuable guidance and support on the journey towards choosing oneself in business and life. As a coach, my job is intimately connected to helping people see the value they bring to the table and how to use that power for good in their lives.
Take courageous action. Not "massive action". Courageous action. The best way to overcome fear and self-doubt is to do something. Start small if you must, but take a step that moves you closer to your goals. As you take action and see progress, your confidence will grow, and you'll be more motivated to keep going.
If you're struggling to choose yourself, know that you're not alone. It can be hard to break free from the expectations of others and build a life and business that really works for who you are. But your world is waiting for you, and every minute you stall, everyone loses.
That's why do what I do! In April, I'm hosting my popular Cashflow Creator Workshop. This workshop is designed to help you create a business that aligns with who you are and works for how you're wired to work. It's time to stop hiding and start embracing your power to choose yourself. Registration is now open, so sign up and take the next step towards the life and business you truly desire.